Very appreciative of the efforts of Ty in diagnosing problem my car was having. Thru it all Ty was encouraging and helpful.
11/19/2025
Gene N. VERIFIED CUSTOMER
Dropped the vehicle off the afternoon before my 6 am appointment. Was not contacted until after 9 am with my update and then was updated right before 10 with service being completed. Maybe my misunderstanding of the expectations of how long the service would take to complete
11/19/2025
Steven W. VERIFIED CUSTOMER
Didn’t rotate tires or check air pressure in tires.
Customer service rep was all good. Absolutely no complaints with
Her work
11/19/2025
Marcia R. VERIFIED CUSTOMER
The service team did a great job of checking out our vehicle. Michael explained the findings and alleviated my concerns about safety issues.
11/19/2025
Earl M. VERIFIED CUSTOMER
Poor communication of the diagnosis, the cost, the time needed for repairs to be made. Voice mail was not returned
11/19/2025
Leanne M. VERIFIED CUSTOMER
Stephanie was super professional and personable.
11/19/2025
Brandon R. VERIFIED CUSTOMER
Erin is the best service advisor, she’s on top of everything every time. Baxter as a whole has been very nice and easy to deal with.
11/19/2025
Patricia R. VERIFIED CUSTOMER
Very knowledgeable and explains things well.
11/19/2025
Nieveen B. VERIFIED CUSTOMER
Can I adopt her
11/19/2025
Hope V. VERIFIED CUSTOMER
Brae was very friendly and helpful.
11/18/2025
Ko I. VERIFIED CUSTOMER
Thank you again Stephanie! I will come back for routine maintenance in the future for sure!
11/18/2025
Carolyn T. VERIFIED CUSTOMER
Very pleasant and helpful.
11/18/2025
Brooke W. VERIFIED CUSTOMER
Jared was great
However day the car was ready I had no clue if the oil change and tire rotation was actually done as the car is still showing maintenance required and the previous oil change sticker for tracking was still applied. I’m honestly not sure if they truly did the tire rotation and oil change still.
11/18/2025
Mary C. VERIFIED CUSTOMER
Service was great
11/18/2025
Matthew S. VERIFIED CUSTOMER
I’m always impressed with your customer service
11/18/2025
William H. VERIFIED CUSTOMER
Erin came out to meet me when I dropped off, called me when it was done and was there to cash me out in timely fashion. Also, got a text of the inspection report so I could approve or decline service recommendations!
11/18/2025
Emilio V. VERIFIED CUSTOMER
Exellent
11/18/2025
Peeler Steven. VERIFIED CUSTOMER
Stephanie was excellent to work with. She is knowledgeable, trustworthy, and hospitable. She kept me informed of the work on my 4Runner.
11/18/2025
Cindy C. VERIFIED CUSTOMER
She noticed the nail in my car tire right away
My son missed that ????
She was very nice and professional, thank you ????