My service person was excellent. Mike explained everything and how come in the why not and make sure my car was in a cleaner condition than when I brought it in. I truly appreciate his knowledge and great disposition definitely is an asset to the company
1/23/2026
Joel C. VERIFIED CUSTOMER
Brae was polite, professional and asked me if she said my name correctly.
1/23/2026
Betty Jean. VERIFIED CUSTOMER
Ty was especially helpful when I was most frustrated (car issues; late; missing admin meetings). I was reaching out for guidance on how to navigate the process to get appropriate help. He provided me with the AAA number (now saved in my phone) and assured me on the process that would follow at Baxter. He delivered what I consider “exemplary customer service” and was confidently humble and professional.
Sincere thanks,
Dr. Usher-Tate
1/23/2026
Evan S. VERIFIED CUSTOMER
Justin was great. Only thing that bothered me today was some other guy who ran out and yelled at me to stop when I was leaving. I couldn’t pull straight out as they had my truck wedged in behind another car, so as I backed out and tried to go around out the middle door, another customer arrived then the door I was going to depart out of. I was creeping out thinking she was gonna keep pulling forward so I could get out behind, but she stopped. That’s when other guy yelled at me and ran in front of my truck. I guess he thought I was an idiot or something and was just going to plow into this other gal? Had glasses and a beard I think. Otherwise great.
1/23/2026
Debra E. VERIFIED CUSTOMER
Baxter Toyota is the best!! Thank You!
1/23/2026
Lucas W. VERIFIED CUSTOMER
Quick friendly service as always.
1/22/2026
Shirley H. VERIFIED CUSTOMER
Courteous, professional, great service!!
1/22/2026
Svetlana Y. VERIFIED CUSTOMER
I pleasantly surprised that all the work was already done when I came to pay for the diagnostic test.
1/22/2026
Holly C. VERIFIED CUSTOMER
No one returned my calls. No one called me when my car was ready. We had a disagreement about cost of services but it was resolved satisfactorily.
1/22/2026
John F. VERIFIED CUSTOMER
All personnel were professional and informative. Thank you!
1/22/2026
Kevin V. VERIFIED CUSTOMER
I always appreciate Erin’s professionalism.
1/21/2026
**** A. VERIFIED CUSTOMER
Didn’t reset maintenance schedule on car and didn’t put new window sticker for next maintenance
1/21/2026
Thomas M. VERIFIED CUSTOMER
Erin was very helpful and pleasant to work with! Thank you Erin!
1/21/2026
Jeff K. VERIFIED CUSTOMER
It was a simple oil change but I’ve completely satisfied with all my dealings with Ty.
1/21/2026
J'Nan E. VERIFIED CUSTOMER
Always excellent service at Baxter Toyota! Erin was great!
1/21/2026
Charles E. VERIFIED CUSTOMER
Very nice people to work with
1/21/2026
Nicholas B. VERIFIED CUSTOMER
Awesome service!
1/20/2026
Thu T. VERIFIED CUSTOMER
She is helpful and nice
1/20/2026
David B. VERIFIED CUSTOMER
Erin is very professional and knowledgeable.
1/20/2026
Jessica G. VERIFIED CUSTOMER
Erin was so awesome. Kept me in the loop on where things were at and was fun to work with. Definitely an asset to Toyota’s servicing team.