The associate was very good. The warrantee on my tire which allowed me to get the replacement tire free was very gratifying.
4/23/2024
John C. VERIFIED CUSTOMER
Was impressed with level of communication.
4/23/2024
DEAN H. VERIFIED CUSTOMER
Thanks for the professional service.
4/23/2024
David B. VERIFIED CUSTOMER
Courteous and knowledgeable… completed the complete check-up, tire rotation & oil change in a very timely manner.
Thank you
4/23/2024
Alexis W. VERIFIED CUSTOMER
Trevor was incredibly helpful today!! He answered all my questions and then some, very attentive. Thank you!!
4/23/2024
Darin H. VERIFIED CUSTOMER
Only thing Honda does better is they greet you at the car versus going to find a technician and they go over what the multipoint inspection entailed. Toyota sometimes gives impression your bothering them. Overall though quick service.
4/23/2024
Virginia F. VERIFIED CUSTOMER
Happy with service and speed. We were, however, surprised to find the wrapping trash from the sideboards left in the backseat.
4/23/2024
Glen R. VERIFIED CUSTOMER
While you made things right, trust can only be earned over time.
4/23/2024
Matthew W. VERIFIED CUSTOMER
Took forty minutes to rotate the tires. Seems excessive.
4/23/2024
Sonya H. VERIFIED CUSTOMER
Michael Sowders was a pleasure to work with! Thank you so much!
4/23/2024
Teresa S. VERIFIED CUSTOMER
She is very efficient and friendly!
4/23/2024
Darrin D. VERIFIED CUSTOMER
Ty is great
4/23/2024
Amy J. VERIFIED CUSTOMER
When I talk to the service tech, they said they would reduce the price of the rear wiper replacement. I don’t understand how it can cost $195 to replace a wiper that wasn’t broken. I’m very dissatisfied. Please call. ****-****-xxxx.
4/22/2024
Prudence S. VERIFIED CUSTOMER
Very helpful
He got me a new battery when I came in w/o an appointment and laughed at my lame jokes.
4/21/2024
Phat N. VERIFIED CUSTOMER
Good friendly service with detail of checked list on the truck and short waiting time.
4/21/2024
Audrey I. VERIFIED CUSTOMER
Huy was very professional and very efficient. I watched him interact with someone before me and found him very knowledgeable.
4/21/2024
Nicholas A. VERIFIED CUSTOMER
This was the fastest experience I’ve had in the last two years, and still lasted 90 minutes for a standard check up.
At exactly an hour, my multipoint inspection was sent to me via text. I waited 25 additional minutes before approaching my rep, whose response was “it looks like the multipoint is done. It usually takes about 15 minutes to wrap up and have the car pulled around.” I proceeds to wait an additionall 10 minutes before I approached the desk again. My total time was 90 minutes exactly. One of my previous visits was over 2 hours, for the same job.
I can have the exact same service provided in half the time at most any other servicing center in Lincoln.
4/21/2024
Michael R. VERIFIED CUSTOMER
When i got home, i noticed that my vehicle was making a rather peculiar sound. I stopped at a gas station near my house and looked under my vehicle and i found that my splash shield(atleast that’s what i think it was) was missing some screws and was dragging itself on the road. Not a good way to end the day.