2 and 1/2 hours to get an oil change, tire rotation and brake fluid change is unacceptable!
2/7/2025
Danny S. VERIFIED CUSTOMER
Great people
2/7/2025
Hector J. VERIFIED CUSTOMER
No call needed.
2/7/2025
Melinda S. VERIFIED CUSTOMER
????
2/7/2025
Mishelle K. VERIFIED CUSTOMER
When I made appointment I told the person all I wanted fixed. He said to tell them when I get there he just took down the recall. I get there and they tell me there has to be a diagnosis and have to see if my warranty covers it and this would take hours and need another appointment. Then I get to the truck and they didn’t even wash it. We looked at buying a truck there before we got this one. Not a happy place to be. Now with this experience I will NEVER go back. I already have an appointment made at Lexus and they are picking the truck up from my house and have already checked on the warranty. You need to do better. First thing I told my husband when I got home is I’ll never go back there. He then told me he wasn’t happy with when we were looking to buy.
2/7/2025
Joyce M. VERIFIED CUSTOMER
????
2/7/2025
Bill W. VERIFIED CUSTOMER
I had a flat at 2 pm on a Friday. They worked in, fixed the flat and had me back on the road quickly. Great service!
2/7/2025
Erich S. VERIFIED CUSTOMER
The 23 Tundra ****. It's a fragile, cheaply built pile of dung. Everything I complained about, your service rep agreed with. So Baxter knows they sell crap and do nothing to help their customers remedy it.
2/7/2025
Jane C. VERIFIED CUSTOMER
Always treated nice when I come in for service..
2/7/2025
Anthoney M. VERIFIED CUSTOMER
Erin was friendly and pleasant. Greeted me immediately upon arrival and got my vehicle back right away for service.
2/6/2025
Scott B. VERIFIED CUSTOMER
The service advisor today was by far the best person we have worked with in over 4 years. She was great representative and provided excellent customer service.
2/6/2025
Gaylen B. VERIFIED CUSTOMER
Great friendly service!
2/6/2025
Ray P. VERIFIED CUSTOMER
I’ve owned my truck for four years now and I still haven’t got to get it washed when I bring it in
2/6/2025
Thauna W. VERIFIED CUSTOMER
Service was quick and efficient.
2/6/2025
Barbara M. VERIFIED CUSTOMER
Jared is friendly and helpful. I enjoy dealing with him.
2/6/2025
Yvonne C. VERIFIED CUSTOMER
Jared was very personable. He explained that l would receive a multi-point inspection as well as check the recall problem. Thank you!!
2/6/2025
Kathy B. VERIFIED CUSTOMER
Excellent service
2/6/2025
Cary T. VERIFIED CUSTOMER
Excellent service
2/6/2025
Charles M. VERIFIED CUSTOMER
Thank you Baxter Toyota for your great service and value!
2/5/2025
Karina N. VERIFIED CUSTOMER
Angie did a great job and even called me after to help clarify a question I had. Great experience!