Jared was very helpful and made sure I got the service I needed. I appreciate the extra efforts he put forth .
4/4/2025
Don W. VERIFIED CUSTOMER
Did not find problem with car. Bree was a good service advisor
Blond spot monitor shuts off along with rear sights. Thanks
4/4/2025
Kelly C. VERIFIED CUSTOMER
Replacement parts are too high in cost. I drive an economy vehicle, and then one repair cost me way too much.
4/4/2025
Steve G. VERIFIED CUSTOMER
They kept me up to date in the progress of my Tundra all day. Appreciate the great service as always
4/4/2025
Gerald S. VERIFIED CUSTOMER
All good!
4/4/2025
Bill R. VERIFIED CUSTOMER
Answered all questions
4/3/2025
Shannon U. VERIFIED CUSTOMER
I feel comfortable with the service I receive at Toyota. I miss Randy but am satisfied.
4/3/2025
Melinda J. VERIFIED CUSTOMER
Appreciated explanation of repairs needed in the future.
Thank you!
4/3/2025
Thanh N. VERIFIED CUSTOMER
VERY NICE PERSONAL AT SERVICE.
4/3/2025
Mary G. VERIFIED CUSTOMER
The customer service lady so ignorant and disrespectful to me. She doesn’t even acknowledge what I need to get done to my car. Her job ethic is zero. I requested to check tire pressure because it was unbalanced. I showed to her via the app in my phone unbalance tire pressure, however her response was that’s not bad. I requested for the second time if someone can check the problem.she went the other side of the customer service and talk to the other employee. I was wondering why the service personnel not check tire pressure before get ready for individuals. Is your service not including check tire pressure?
4/2/2025
Peter C. VERIFIED CUSTOMER
Thank you again!
4/2/2025
Paul B. VERIFIED CUSTOMER
As stated during our phone conversation Jared, I feel that I should receive a credit for the 39.90 environmental fee since it was not included in the initial estimate or in today's vehicle check in report. Full disclosure is essential for a business to operate ethically. This was a phone call and text message to Jared on April 1st.
The customer service is what I am not pleased with. The repairs were completed in a timely manner. Tacking on a hefty environmental fee with out disclosing it is unprofessional and not likely to result in repeat customers.
4/2/2025
John V. VERIFIED CUSTOMER
Stephanie does a great job working with customers.
She makes clear what service needs to be done and roughly how long it will take.
4/2/2025
Roy L. VERIFIED CUSTOMER
Ty was very professional and communicated with me well the entire time. He called attention to the tire wear and pointed out the sale that is going on now without being pushy - that's something I've always appreciated about Baxter
4/2/2025
Cindy J. VERIFIED CUSTOMER
I went to get an oil change. My light was on for air pressure in my tires. I specifically I asked if they could fill all the tires with the right air. They said yes. When I got the car, the light was still on. No one had fixed the tires. A year ago when I went to your dealership, I paid for a tire rotation with my oil change. I drove away and noticed they never rotated the tires. The two women that helped me were fantastic. They were very friendly and courteous. Also, the oil change was supposed to be an hour and it was an hour and a half. Other than that. I just think the service department lacks in something. The people that greet you and take your information are great.