Greeted me and seemed to attend to my concerns and assisted with helping complete the payment process.
7/31/2025
Phyllis B. VERIFIED CUSTOMER
Did not do a courtesy check of battery and car left us stranded!
7/30/2025
Sheryl C. VERIFIED CUSTOMER
Great service department! Very customer friendly. They arranged for driver to take us to restaurant because it was too hot to walk.
7/30/2025
Paul S. VERIFIED CUSTOMER
Ty Beel is simply the finest automotive Service Advisor I have ever worked with. And I trust the skill and knowledge of the service technicians.
7/30/2025
Andrew P. VERIFIED CUSTOMER
She was super friendly and super helpful!
7/30/2025
Linda B. VERIFIED CUSTOMER
Good service
7/30/2025
Leonard B. VERIFIED CUSTOMER
Knowledgeable, competent, professional! I have both my Toyotas serviced at Baxter, always a great experience!!
7/30/2025
Loren S. VERIFIED CUSTOMER
Will do
7/30/2025
Barbara D. VERIFIED CUSTOMER
They were fast. Explained things to my understanding. Pleasant and very helpful.
7/30/2025
Kim F. VERIFIED CUSTOMER
I had the date wrong and Erin squeezed me anyway. It was so appreciated.
7/30/2025
Cassie A. VERIFIED CUSTOMER
Ty was great to work with!!
7/30/2025
Dennis C. VERIFIED CUSTOMER
The service was done fast and efficient.
7/30/2025
Christopher W. VERIFIED CUSTOMER
It took three 1 hour drives, time in the waiting area and too much money on both sides but Stephanie kept me calm and reassured me that Baxter wanted to fix my car. Thank you!
7/30/2025
Marlea T. VERIFIED CUSTOMER
Jared went above and beyond to help resolve the issue I had with my RAV4.
7/30/2025
James G. VERIFIED CUSTOMER
I was satisfied but my car is still not completely cooling. I still think that the problem remains even though the tech said that there was not a problem with the cooling system. Yesterday the air conditioning would not start unless I “hit” the area under the glove compartment so I think the problem is there. I know there is a problem with the coolant but this is might be a separate issue
7/29/2025
Danette M. VERIFIED CUSTOMER
On Monday (072825), I came in for an oil change and tire rotation and appreciated the timely service, clear communication, and the added perks of a multi-point inspection and complimentary car wash. Erin was professional, personable, and helpful throughout. The waiting area was peaceful, and overall, I had a positive experience.
Just two small suggestions:
1. I didn’t realize for two years that a car wash was included with service. It’s a great benefit and would be even better if offered during check-in, rather than needing to request it.
2. After the car wash, I noticed a strong, unpleasant odor inside the vehicle. Erin kindly checked and confirmed the smell, suggesting it might be from mold in the car wash system. If so, it might be worth a quick inspection.
Thank you again to Erin and the technician for their excellent service today.
– Danette M
7/29/2025
James F. VERIFIED CUSTOMER
Friendly, professional
7/29/2025
Julie B. VERIFIED CUSTOMER
I was pleased with the service I received at Baxter Toyota.
7/29/2025
Melissa B. VERIFIED CUSTOMER
Everyone was kind and courteous and the job was done timely. Completely satisfied.