Evan is always fabulous and provides great customer service.
5/24/2025
Sherry L. VERIFIED CUSTOMER
Evan always takes good care of me in regard to my vehicles. He’s dependable, knowledgeable, and friendly.
5/23/2025
Kelubia E. VERIFIED CUSTOMER
Excellent
5/23/2025
Meredith T. VERIFIED CUSTOMER
I purchased an extended warranty when I bought my car at Legends. I was sold a “bumper to bumper” warranty. So, when I scheduled a dent repair (on a day that was very inconvenient for me in order to accommodate the dent repair guy’s schedule) the sales rep confirmed the service was covered by my warranty. When I got to the service shop the representative told me the dent on the back and 2 scratches on the door were not covered. He told me to buy some paint and fix the scratches myself. I feel incredibly scammed and deceived by Legends Toyota. Your sales rep talk me into an extended warranty, confirm the damage will be covered just to get me in there and then your service reps tell me how it’s not covered once I arrive. That’s not just poor customer service. That is bad business.
5/23/2025
Kelubia E. VERIFIED CUSTOMER
Excellent
5/22/2025
Marie A. VERIFIED CUSTOMER
Thank you
5/22/2025
Mark W. VERIFIED CUSTOMER
Scheduled appointment well in advance. Arrived and was told would be 3 hour job and I was going to wait. Car sat in lot over 2 hours without getting worked on and no communication. I requested to get my vehicle back because of it not being worked on. No service was done. Very disappointed, first time something like this happened but that was probably my last visit to legends.
5/22/2025
Helen B. VERIFIED CUSTOMER
Andrew was very patient with me in analyzing the article I brought in about how to keep your vehicle on the road longer. Then he told me what needed to be done for my car to be road worthy for my trip! Also explained what Burnet had done for me. Good job!
5/22/2025
Evette C. VERIFIED CUSTOMER
Informative
5/22/2025
Barbara J. VERIFIED CUSTOMER
Michael was very welcoming and efficient. He was respectful and answered my questions. It was a pleasure to be assisted by him.
5/22/2025
Brenda B. VERIFIED CUSTOMER
Evan was honest and I felt trustworthy.
5/22/2025
Jodi B. VERIFIED CUSTOMER
Always professional and efficient. Appreciate the whole staff while I wait for services to be performed.
5/22/2025
Zachary P. VERIFIED CUSTOMER
Kyle was quick and professional! He probably doesnt remember me without seeing me with how fast our interactions go but time is money and Kyle gets it
5/21/2025
Herb K. VERIFIED CUSTOMER
Ok
5/21/2025
Curtis O. VERIFIED CUSTOMER
service was fast and efficient
5/21/2025
Jenny W. VERIFIED CUSTOMER
All was well but at the end there was a lack of communication. I waited for 35 minutes from the time I received the text to the time I got to my car. If there is an actual manager and if the are interested I’de be happy to share my experience. I will say that the guy who checked me in was very professional.
5/21/2025
William M. VERIFIED CUSTOMER
Mo
5/21/2025
Josh D. VERIFIED CUSTOMER
Kyle was professional and efficient. It was a good experience.
5/21/2025
Gregory M. VERIFIED CUSTOMER
Great service.
5/21/2025
Karla M. VERIFIED CUSTOMER
Andrew was very pleasant and professional. He relayed my preference for grade of oil to the service worker. My vehicle was ready much sooner than promised. I appreciate Andrew’s kindness and curtesy.