Michael is always super friendly and accommodating to meet my crazy busy schedule. I really appreciate all his efforts and being a good human!
6/6/2025
Scott H. VERIFIED CUSTOMER
Evan always does great. What i find frustrating when I need to talk to a service tech, no one is available, their voice mail is full, it hangs up on me, call back and the receptionist sends email to all techs (10am) and I have to call again at 430 to see if anyone is going to call me back. I know your techs are busy, but I've been there at times for 2-3 hrs and I know there is time for someone to respond back. This has happened to me on 2 separate occasions.
6/6/2025
Joseph D. VERIFIED CUSTOMER
I need to take it back in because it's now making a new sounds after servicing. Very frustrating.
6/6/2025
Preston P. VERIFIED CUSTOMER
Not a big deal. There was grease-oil on my door handle and exterior of the vehicle when I picked it up. I asked one of the service guys for some cleaner and he was very accommodating and cleaned it for me
6/6/2025
Kaylie J. VERIFIED CUSTOMER
Michael was helpful and informative. We will definitely be bringing our Toyota back in the future!
6/5/2025
MICHELLE D. VERIFIED CUSTOMER
When I arrived to pick up my vehicle the adviser was very rude and took forever to help me get my car. He told another gentleman and I, to go to another office and he’d be right with us. He looked very overwhelmed and was all over the place, but that doesn’t mean he couldn’t be a little nicer.
6/5/2025
Monty S. VERIFIED CUSTOMER
Evan was great, he listened to my concerns about addressed all of them.
Thanks Evan!
6/5/2025
CALVIN R. VERIFIED CUSTOMER
Michael did a SuperFantastic job getting my vehicle in for Luxcare completion.
6/5/2025
Larry D. VERIFIED CUSTOMER
Thanks it will be a pleasuure6.
Very professional and they made me feel like they were very interested in. Finding me a vehickleat I would treasure.
6/5/2025
MICHELLE L. VERIFIED CUSTOMER
Michael Jacobsen is the one who helped me today.
6/5/2025
Peter T. VERIFIED CUSTOMER
My car is something a rong.i am back tomorrow
6/5/2025
Barbara S. VERIFIED CUSTOMER
Work was ready to be done when it was scheduled and the work was performed professionally and in an appropriate amount of time. Wait area was very comfortable!
6/5/2025
Brete S. VERIFIED CUSTOMER
excellent!
6/5/2025
Sherrie B. VERIFIED CUSTOMER
None
6/5/2025
Leonor R. VERIFIED CUSTOMER
Michael did not mark me as waiting for my car (according to the guy who checked me out) and he went to lunch or something because he was gone for what seemed like an hour. When I went to inquire about my car AFTER WAITING FOR 2 HOURS AND 45 MINUTES, I saw it parked outside. Absolutely ridiculous. The gentleman who checked me out was nice and apologetic, but Michael provided me terrible customer service and I am extremely dissatisfied.
6/5/2025
Danxuan L. VERIFIED CUSTOMER
The service is very good!
6/5/2025
Philip S. VERIFIED CUSTOMER
Michael Jacobsen assisted Evan. They both helped me. Thanks
6/5/2025
Aye Hla. VERIFIED CUSTOMER
They give the best service in the town and I am happy with it. Keep up the good work!
6/4/2025
Jason S. VERIFIED CUSTOMER
Jacob, Austin and the other kid Andy or Alex were awesome