Highly professional and very knowledgeable made the whole experience a lot better. 10/10
1/21/2025
Paul S. VERIFIED CUSTOMER
Evan is an asset to the service department. He always has a good attitude and takes care of the customers and makes them feel like they really matter. He has a wonderful smile and a pleasant personality. Keep him at Legends he is needed there!
Kathy and Paul S
1/21/2025
Mark M. VERIFIED CUSTOMER
My experience with Kimberleigh and Asher were fantastic. Never bought a car with such ease and clarity.
1/21/2025
Paul M. VERIFIED CUSTOMER
Matthew and Austin were fantastic, incredibly helpful!
1/21/2025
Gary K. VERIFIED CUSTOMER
Very polite and courteous.Explained everything thoroughly.Straight forward and to the point. Made it simple to understand. Appreciate your help.Thank you
1/21/2025
Rebecca L. VERIFIED CUSTOMER
My car was ready 2.5+ hours after originally promised. I had to be given a loaner car for that time to meet other obligations which also meant removing and installing a carseat twice. The $100 discount + tax on four tires wasn't applied but is supposed to be credited after the fact (it's not yet showing on my credit card).
1/21/2025
Shawn G. VERIFIED CUSTOMER
Thanks!
1/21/2025
John C. VERIFIED CUSTOMER
Josh did a great job to take care of me with an early morning service major service appointment, before a busy day of activities in northeast Kansas. He kept me on schedule. Thanks
1/21/2025
Kristie H. VERIFIED CUSTOMER
I was very satisfied with my service. Andrew did a great job and it was so nice to have him come out and introduce himself. He explained exactly what the issue was and was very knowledgeable. It was very cool that he was familiar with my vehicle ( which had a previous engine issue from the factory which had been difficult to diagnose and required a partial replacement of the engine.) These things happen and are inconvenient and scary, but I was always confident they would figure it out and take care of me. The team went out their way to make sure I had the best experience possible. One thing about Legends Toyota Service, which is super important to me, is that every member of the team, all of the service advisors, Bryce, Josh, mechanics, Andrew, even the receptionists, treat me with respect, kindness and take me seriously. No one is ever dismissive or condescending which, as a single woman, is very important to me and is often not the experience I have had with other dealerships. I have a Toyota dealership within a few miles of my home
( actually 2 dealerships are closer and more convenient to me) but it is worth it to me, to drive 20+ minutes for the superior service and personalized experience I receive at Legends. I cannot say enough good things about the entire team.
1/19/2025
Scott S. VERIFIED CUSTOMER
Austin and Andrew were both exceptional. The sales process was easy and seamless which made it an enjoyable experience. Very happy with the Legend team!
1/19/2025
Destiney M. VERIFIED CUSTOMER
Michael is super friendly and took his time out to help me find some new tires. Thank you for your friendly service.
1/19/2025
JOHN H. VERIFIED CUSTOMER
Kyle was professional and kept me informed as to what was happening.
1/18/2025
Maria P. VERIFIED CUSTOMER
They found a problem with the vehicle and had to keep the car for further testing.
1/18/2025
Roger W. VERIFIED CUSTOMER
The young man was very knowledgeable. I had a couple of questions that I didn’t understand and he got the answers for me and took care of me right away and I didn’t have a long wait.