Great Service, Thanks Jose you were absolutely on point
11/14/2025
Patrick M. VERIFIED CUSTOMER
My timing belt malfunction that your dealership replaced after 35 miles and Hose got write on the issue and got my truck repaired and a loaner truck till my truck was fixed at no charge to me .Thanks for your prompt response and service .
11/13/2025
Joni Dee. VERIFIED CUSTOMER
Very professional staff. Excellent customer care and support talk time to explain the process as well as paperwork that was detailed so I could pass the information on to my husband who had questions that I could not answer. Kenny even took time to speak with my husband on the phone in detail about the repair being done. Thank you Kenny????????
11/13/2025
Lori S. VERIFIED CUSTOMER
Kenny is always friendly and helpful.
11/13/2025
April B. VERIFIED CUSTOMER
As with every visit I’ve had to Toyota, for service in Lake Havasu, Jose Chavez is knowledgeable, friendly and pleasant to do business with.
11/13/2025
Mary Lynn. VERIFIED CUSTOMER
Thorough fast service with good communication.
11/13/2025
Melinda C. VERIFIED CUSTOMER
Kenny was very helpful and kept me informed along the way. Parts were ordered and repair was completed promptly.
11/13/2025
Brett V. VERIFIED CUSTOMER
I called Mike in the morning to see if he could squeeze me in for an oil change on my way home from work and he did. Saved me time and another trip to Toyota. Thanks Mike
11/13/2025
Timothy R. VERIFIED CUSTOMER
Great customer service
11/13/2025
Glenn B. VERIFIED CUSTOMER
I can’t believe I bought the truck yesterday as a professional retired truck driver and I didn’t check the license plate light of course it was daylight night, but I could’ve put my hand under it, but I didn’t know better last night. I found it and Kenny when I showed it to him, he’s all be darn and it took him 20 minutes to fix. He grabbed the truck he put it in put the lightbulb in and I’m a happy camper.
11/13/2025
Dolores P. VERIFIED CUSTOMER
She addressed a concern very quickly and communicated well.
11/13/2025
Cheryl K. VERIFIED CUSTOMER
We are having an issue with my messaging system in my Lexus. Kenny is trying his hardest to figure out what needs to be done. It has been a bear to deal with. He continues to text, call, and ask questions. I’m sure we will find the answer considering he is not giving up! I continue to appreciate his effort and am happy to work with him on this and the service of my Lexus! Thank You Kenny!! Cheryl K
11/13/2025
Rose Q. VERIFIED CUSTOMER
Jose has been one of the best Service Techs I have had since I have owned a Toyota. He is very professional & accommodating. He is also very knowledgeable as well. Will always take my vehicle to him.
11/13/2025
Scott P. VERIFIED CUSTOMER
He exceeded my expectations and was very good at what he does!
11/13/2025
Darlene P. VERIFIED CUSTOMER
Lenny was great above and beyond helpful.
11/13/2025
Shane M. VERIFIED CUSTOMER
Kenny was professional and ensured two issues were taken care of for us. The service was done quickly and even though we were prepared to not have our vehicle for a few days, it was serviced and repaired a few hours later.
11/12/2025
Robert D. VERIFIED CUSTOMER
Danielle very helpful
11/12/2025
Laura M. VERIFIED CUSTOMER
It was wonderful. The extra time of waiting was worth it. Danielle was great. The car wash and vacuum free was what changed my mind about where to go for a simple oil change. Thank you.
11/12/2025
Tammie E. VERIFIED CUSTOMER
I Love my new Rav 4. Customer service was Great Thank you