Charged me for a 10,000 mile inspection that was not needed. I did not reqiest this service. I had this 5,000 miles previously. I realized that you have been charging me for this service every time I get my oil changed. I was also given a huge list of "repairs " that the service to said that I needed to have completed. I'm very upset. These are very shady and abusive business practices. I should be reimbursed for anything done that wasn't requested.
I'll make sure that everyone knows about Anderson Toyota's unethical and deceptive treatment of their customers.
10/30/2025
Greg J. VERIFIED CUSTOMER
Everything went as promised. Was a good experience
10/30/2025
Rick T. VERIFIED CUSTOMER
Excellent customer service unlike the SOB's I bought the vehicle from. Keep up the good work
10/30/2025
Timothy W. VERIFIED CUSTOMER
First time at Anderson Toyota, excellent service
10/30/2025
Ray S. VERIFIED CUSTOMER
Your service people were very good & helpful
10/30/2025
Barbara M. VERIFIED CUSTOMER
I live in Kingman. Last Thursday I brought my car to Jose for regular service. Everything went well as usual. I drove home then drove some more on Friday, everything appeared to be fine.
But when I went to the garage on Saturday, there was a large oil puddle coming out from under the car.
I called Jose, I did not want to drive the car all the way back to Lake Havasu with oil leaking.
Jose suggested I take the car the your Kingman Ford dealership and tell them he had sent me.
I did, they found that the oil pan cap was loose, fixed it and said the oil level was still OK.
I called Jose, set another appointment for this past Monday. At that appointment Jose had everything rechecked (all OK) then topped off the gas in my car.
I asked for suggestion for cleaning the oil on my garage floor. Jose told me what should work. But also said to let me know if it did not cleanup properly.
Jose handled everything properly, professionally and to my satisfaction!
10/30/2025
Cathy T. VERIFIED CUSTOMER
Jose was nice and courteous
10/29/2025
Jay S. VERIFIED CUSTOMER
Excellent service.
10/29/2025
Filipinas A. VERIFIED CUSTOMER
They are friendly and approachable
10/29/2025
Eugene M. VERIFIED CUSTOMER
TOP NOTCH!
10/29/2025
Jon D. VERIFIED CUSTOMER
fast and professional as always
10/29/2025
James W. VERIFIED CUSTOMER
Very nice and gave me excellent information.
10/29/2025
Angela C. VERIFIED CUSTOMER
Because nobody can seem to figure out the problem as to why my car is clunking when it shifts into gear, this does not seem to happen every time it is just once in a while on the days that it does it it’s very intense and it is becoming more frequent. I will be taking my car to Ford in Kingman to see if they can figure it out.
Hopefully they have a way to see what’s going on without having to have to duplicate the problem.
10/29/2025
Teresa G. VERIFIED CUSTOMER
You all are great and Jose goes above to make my car needs easy to deal with
10/29/2025
Angela L. VERIFIED CUSTOMER
Brian is awesome to deal with and he has cool tattoos too.
10/29/2025
Diane Z. VERIFIED CUSTOMER
Thank you for your service!
10/29/2025
Teresa H. VERIFIED CUSTOMER
Jennifer gave the best service I’ve ever had.. honest, through .. as long as she is my service advisor, I will use the dealership for service. Service and thoroughness and honesty is really important to me. People like Jennifer will make me wanna buy my next vehicle from Anderson Toyota.
10/29/2025
Harold W. VERIFIED CUSTOMER
Quick and efficient
10/29/2025
Julie H. VERIFIED CUSTOMER
Thank you for making a stressful situation easy and taking care of us!! Jennifer is amazing.