The technicians noticed that my battery hasn’t been performing like it would the last few services and took it upon themselves to replace it. This saved me from being put into an unfortunate situation and saved me time having to schedule another visit! I am very satisfied with the service!
PS- I was able to make it to my sons first game on time as well!!!!
Thank you very much!!!
10/21/2023
Susan L. VERIFIED CUSTOMER
Always satisfied with our service everyone is always helpful and nice.
10/21/2023
Tino S. VERIFIED CUSTOMER
Kenny is fantastic!
10/21/2023
Lee T. VERIFIED CUSTOMER
We are concerned about having been told that the brake fluid needed changing at 30k. We have never had this done on any previous car including our 2917 RAV 4. My 88 year old father felt that we didnt need it and my nephew who runs a repair shop said he never heard of that either. And asked if I had requested to see the dirty fluid. Never occurred to me. Since I am a female ( Susanne) I am told it was a ploy defraud a woman? Really? Would like to hear your thoughts. ****-****-xxxx
10/21/2023
Andrew D. VERIFIED CUSTOMER
Amazing service!
10/21/2023
William E. VERIFIED CUSTOMER
She was courteous, competent, precise with her answers to my questions and if she didn’t know an answer at the moment, she immediately found the answer. When I asked about possibly selling car back to the dealer for a resale she didn’t hesitate but found a person to assist.
Brian Jenks then quickly and efficiently assisted me with working out possible outcomes to buying the car from me at a resonance price to add to your certified line of used vehicles.
Both of them instilled confidence in me about making a future purchase from Toyota and in particular Anderson Toyota.
10/21/2023
Bob D. VERIFIED CUSTOMER
I was disappointed that we could not resolve the problem. What I experienced did not happen during the service process. We just have to wait and see if it will happen again. I’m grateful for the service I received.
10/21/2023
Steven L. VERIFIED CUSTOMER
The intro to the new customer texting regarding diagnostics, recommended fixes, and customer approval was presented well by Mike. Thanks Mike.
10/21/2023
Susan G. VERIFIED CUSTOMER
Always great. Thanks
10/21/2023
Marcia S. VERIFIED CUSTOMER
Jennifer is very helpful and my service was very fast. Including a car wash
10/20/2023
Gary Y. VERIFIED CUSTOMER
Jennifer is amazingly calm and professional when I called repeatedly with questions. Never made me feel I was a bother. Answered my concerns and followed through.
10/20/2023
Frank D. VERIFIED CUSTOMER
I won't go anywhere else...she and the dealership are the best
10/20/2023
Ernestine N. VERIFIED CUSTOMER
Seems Weaver was very helpful. Told us the tires were fine no nails and the air was fine. She even suggested as to how to work the headlights on the automatic lights to dim. So friendly also. It was a pleasure working with her. She also remembered me, for I have bought several cars from Toyota.
10/19/2023
Joni L. VERIFIED CUSTOMER
Everyone there is very helpful and great customer servjce..especially Jose!
10/19/2023
Catherine M. VERIFIED CUSTOMER
Will look for the survey
10/18/2023
Nancy P. VERIFIED CUSTOMER
Excellent service. Wade did a great job
10/18/2023
Carol C. VERIFIED CUSTOMER
Car was well taken care of. I know you have new computer process. Please advise customers waiting about service adviser report and Auth for work. Might have saved me a few minutes. All good though . Jennifer was very helpful and work was done well.
10/18/2023
Marlin A. VERIFIED CUSTOMER
Provided answers to all questions asked.
10/18/2023
Ravin S. VERIFIED CUSTOMER
This was the best service appointment I have had. I enjoy the new features with the videos to show what was inspected and needs attention. Also enjoyed that my car was cleaned.