Service advisor did a good job but screwed me on repair hours. Show me where the book pays 3 hours to replace cam sensor pigtail plug in a simple location. You people charged me 3 hours for a 15 minute job on top of diagnostic charges just to pad your bill. What happened to book time or your hourly rate for labor. Total screw job on your part
2/14/2026
James N. VERIFIED CUSTOMER
Great service personal
2/14/2026
Not-Provided L. VERIFIED CUSTOMER
Jose has always been great and thorough with his recommendations and gets the service done in a timely manner.He is great asset to our team. I have had him multiple times as my service advisor.
2/14/2026
Richard D. VERIFIED CUSTOMER
Yes Brian was great and help me out you guys are lucky to have him
2/14/2026
Kaylee M. VERIFIED CUSTOMER
I had requested to have my keys left in the dropbox as I was not gonna be available to pick up my car before closing time. I was never given the code and I am stranded in a city that I do not live in because I was never given the code. No number to get ahold of Toyota to get my keys. This is beyond unacceptable.
2/14/2026
Joyce L. VERIFIED CUSTOMER
The only thing I was upset about was the price of the cost to replace the day time running light. $3000. Is outrageous! I paid for the extended warranty but of course it wasn’t covered. I have always loved Toyota but this is getting to be too much!!!
2/14/2026
Ronald M. VERIFIED CUSTOMER
The problem is with my tires and you guys say there's nothing wrong with them but they are wearing the same way when I put the new tires on so there's something going on with the truck but your text say there's nothing going on and nobody could figure it out so then the tires go out you guys will be replacing them at no cost to me
2/14/2026
Jason E. VERIFIED CUSTOMER
I was asked if I wanted the truck washed, and I said yes. However, the truck was not washed. Other than that, the service was great and quick! Thank you!
2/14/2026
Gladys B. VERIFIED CUSTOMER
Excellent service
2/14/2026
Noel G. VERIFIED CUSTOMER
I will be back next time I need my truck serviced ,Jennifer and the crew did a great professional job
2/14/2026
Gloria K. VERIFIED CUSTOMER
Jennifer is always so helpful and takes such good care of us. She does it terrific job.
2/14/2026
Ronald P. VERIFIED CUSTOMER
They did a fantastic job as always and Jennifer treats us like family. Completely satisfied with your service.
2/14/2026
Brady P. VERIFIED CUSTOMER
I will be sending an email to Joe Collins about my experience. Jose has been great. Jennifer has been an extremely bad experience to deal with.
2/14/2026
Linda W. VERIFIED CUSTOMER
Jose is the best! We absolutely trust him and knows he always had our best interest when helping us. We can’t thank him enough!!
2/14/2026
Robert L. VERIFIED CUSTOMER
Service was great
2/14/2026
Rudy C. VERIFIED CUSTOMER
Love Havasu Toyota Jennifer is knoledgable great for Toyota family.your hole staff is good have been helped need ride.thumbs up
2/13/2026
Jessica G. VERIFIED CUSTOMER
Great to work with. Very informative, knows what she's talking about and answered all my questions with ease. Looking forward to working with her again.
2/13/2026
Chris B. VERIFIED CUSTOMER
Danielle ALWAYS goes above and beyond with her customer service!
2/13/2026
Margaret R. VERIFIED CUSTOMER
Got me in in a pinch so I could travel weekend really appreciate this top notch attention
2/13/2026
John K. VERIFIED CUSTOMER
Kenny in the service department at Anderson Toyota took great care of me. He handled my service and got me a key made lickety split. Super easy to work with and just a great guy all around. Highly recommend asking for Kenny if you need anything done.