Very efficient and organized and multitasking. Kept me informed the whole time, and his expectations of how long it would take turned out to be accurate. Arranging for a follow up. Very satisfied.
6/12/2025
Michelle B. VERIFIED CUSTOMER
Justin was great! He was knowledgeable without being pushy. He answered all my questions and was very patient.
6/12/2025
Randall J. VERIFIED CUSTOMER
Great to have servicemen such a friendly environment
6/12/2025
Sandra T. VERIFIED CUSTOMER
Thanks Austin for getting me in so fast the same day. Much appreciated.
6/12/2025
Kendal R. VERIFIED CUSTOMER
Every thing was great.
6/11/2025
Yolanda L. VERIFIED CUSTOMER
Great job and personal service!
6/11/2025
Brian R. VERIFIED CUSTOMER
Always great service and Walla Walla Toyota strives to make you feel like family.
6/11/2025
Douglas M. VERIFIED CUSTOMER
Already submitted a review earlier. Someone was in the passenger seat and reclined it all the way back and left it that way and oil was on the brake button and transmission shift knob.
6/10/2025
Jennifer L. VERIFIED CUSTOMER
Austin is very personable and always has a smile. He's a great asset to Toyota.
6/10/2025
Allen P. VERIFIED CUSTOMER
Excellent work. Good customer service.
6/10/2025
Jaid L. VERIFIED CUSTOMER
Nestor was great! We arrived about 15 minutes early from the Tri cities for our appointment and we were helped right away. I purchased my Highlander a couple of months ago and had a great experience from every department at Toyota so far.
6/9/2025
Susan R. VERIFIED CUSTOMER
Thank you Juan! I appreciate your help.
6/8/2025
Anne S. VERIFIED CUSTOMER
Justin is great!
6/8/2025
Alexis H. VERIFIED CUSTOMER
The staff were pleasant to talk to, the descriptions of each service item were thorough and understandable, and the staff were quick in providing answers and additional services upon request. :)
6/7/2025
James W. VERIFIED CUSTOMER
Was another good experience
6/7/2025
Chrisann C. VERIFIED CUSTOMER
Nestor was great. Helpful, personable, attentive. Great service experience.
6/7/2025
Donna S. VERIFIED CUSTOMER
Justin was very helpful. He was very respectful and worked to identify the most circadian problems to fix and stay within initial estimates. Thank you Justin.
6/6/2025
Anne K. VERIFIED CUSTOMER
Juan was very thorough and gave me sound advice.
6/6/2025
Skip N. VERIFIED CUSTOMER
austin was efficient, knowledgeable and very professional
6/6/2025
Sarah F. VERIFIED CUSTOMER
Professional and polite employees. Prompt service. Excellent communication. Extremely clean environment.