I never have a problem and everyone i come in contact with, are always great. Thank you!
1/9/2026
Ceanna H. VERIFIED CUSTOMER
Des is an excellent member of your team! Professional, prompt and attentive to all needs and question.
1/9/2026
Eric P. VERIFIED CUSTOMER
My truck was ready exactly when promised… Thank you for delivering good service in a timely fashion.
1/9/2026
Breanna H. VERIFIED CUSTOMER
Thank you
1/8/2026
Janelle E. VERIFIED CUSTOMER
Prompt and respectful of my time.
1/8/2026
Eric B. VERIFIED CUSTOMER
Both times I wished that I never made an appointment. First time I was charged 180 and told that the car couldn't be aligned. Second time, they said that they couldn't fix the info viewer and didn't know what the problem was. I was told that Lexus is just too different then Toyota. That I should start driving down to Phoenix for my Lexus repairs. What a waste when I thought they had the same parts. Lexus Dealerships have always given excellent service!
Im done with Findlay Toyota.
1/7/2026
Reuben H. VERIFIED CUSTOMER
Hallie was very helpful, she did a great job!
1/7/2026
Rodney C. VERIFIED CUSTOMER
James was very professional had some questions on my billing. He explained everything thoroughly and I was thoroughly satisfied keep him thank you.
1/7/2026
Kathy V. VERIFIED CUSTOMER
**** is wonderful to work with. He's always very helpful, honest and prompt.
1/7/2026
Bruce N. VERIFIED CUSTOMER
James Rocks!!!
1/7/2026
Nina D. VERIFIED CUSTOMER
Friendly staff
1/7/2026
Darlin P. VERIFIED CUSTOMER
**** was very helpful and responded to our questions with informative
answers. The service was efficient, and we appreciated the car wash.
1/7/2026
Marla J. VERIFIED CUSTOMER
Staff are helpful and courteous.
1/7/2026
David G. VERIFIED CUSTOMER
Very nice and pleasant to deal with
1/7/2026
Verma N. VERIFIED CUSTOMER
Kept me informed. Price was correct. Beat the time estimate by half hour. He also helped me get the driving screen back to my normal.
1/7/2026
Steve N. VERIFIED CUSTOMER
She communicated very well over the holidays, gave me estimates that were over the cost and was professional and answered all my questions. Seemed to me that she went out of her way to really help
Me
1/7/2026
Susan B. VERIFIED CUSTOMER
I sure missed the way I was treated in the past visits. The level of attention was different. My service advisor-Zach was just ok. I felt rushed and I got zero feed back on conditions of vehicle.
Kinda felt like I was at fast drive through chain.
1/6/2026
Elliot C. VERIFIED CUSTOMER
Knew what he was talking about and was accurate with amounts and charges to expect, which was not the case with my last visit and advisor. Respectful and kind.
1/6/2026
Suzanne G. VERIFIED CUSTOMER
Knowledgeable, friendly and approachable.
1/6/2026
Steve J. VERIFIED CUSTOMER
We got in to replace a battery with a last minute phone call. Des was accommodating. Thanks
Steve J