Zack Butler was the service advisor I worked with, and Zack did an amazing job of assisting me during a very busy pre-Christmas rush on car service plus finding a billing mistake from my visit two weeks earlier that provided me a considerable credit. Thank You Zack!
12/17/2023
Beau B. VERIFIED CUSTOMER
I’am happy and great I have a new truck 2024 fully loaded, I love it thank you
12/17/2023
Samantha T. VERIFIED CUSTOMER
I feel waiting over and hour and a half with a scheduled appt for a tire rotation and fluid check/top off is too long
12/17/2023
Sarah S. VERIFIED CUSTOMER
James was informal and very kind
12/17/2023
Katie M. VERIFIED CUSTOMER
My only complaint is not haley helpers fault. My key fob and my Toyota app don’t work together anymore. I can’t check my locked doors, mileage or anything anymore. Service department should have checked that before it was given back to me.
12/17/2023
Elise K. VERIFIED CUSTOMER
Hello! Everything went great at my service appointment today! All the folks were helpful , pleasant and got things done quickly! Excellent experience today! Thank you so much ????
12/16/2023
Darren M. VERIFIED CUSTOMER
I’m new to Flagstaff and a new Toyota owner, first time at this dealership. The attendant and Zach were both very attentive and kind. I appreciated the comfy waiting area, coffee and popcorn. The restrooms were clean and every staff member I interacted with were pleasant and professional. Overall I was very impressed. I also appreciated the first responder discount. Thank you and Merry Christmas!!! ???????? ??
12/16/2023
Deborah L. VERIFIED CUSTOMER
So helpful!! Thank you so much!!
12/16/2023
Brianna H. VERIFIED CUSTOMER
I was not given the opportunity to have the items that needed attention immediate fixed. I wasn’t given the multi inspection report until I was already driving home. It would have been nice to know while I was at the dealership I had items that needed attention right away.
12/16/2023
Victoria V. VERIFIED CUSTOMER
Thank you!
12/15/2023
Sharon R. VERIFIED CUSTOMER
**** Spigner was a pleasure to work with.I'd recommend him,for my family to work with.He was very polite and professional from phone calls to texting me updated information when it was available to him. Thank you **** for all your hard work.
12/15/2023
Kelly K. VERIFIED CUSTOMER
**** was an excellent service provider and will defiantly use him again
12/15/2023
John U. VERIFIED CUSTOMER
Great service today! Much appreciated!
12/15/2023
Lorelie F. VERIFIED CUSTOMER
Quick service.
Very pleasant advisor
12/15/2023
Julie S. VERIFIED CUSTOMER
Clayton Stephenson was very professional & friendly. I trusted him with the care of my car.
12/15/2023
Carter H. VERIFIED CUSTOMER
I had an oil change appointment and I was there over 2 hours. That is too long for an oil change.
12/15/2023
Susan V. VERIFIED CUSTOMER
Everything was great
12/14/2023
Ladd V. VERIFIED CUSTOMER
Mike was great!! I’ve been looking for a good service advisor as good as Leslie Lundquest (so?) was before she left years ago. I will be using Mike again for my Highlander and Tundra…