Anthony made the entire experience as seamless as possible. Anthony’s explanations of the various services I was set to receive made me feel truly a part of the process. I can’t thank him enough.
7/24/2025
Jeongeun L. VERIFIED CUSTOMER
I was satisfied your service and very kind.
7/24/2025
Michael B. VERIFIED CUSTOMER
She was very nice and knowledgeable!
7/24/2025
Lazare C. VERIFIED CUSTOMER
Excellent service
7/23/2025
Sean H. VERIFIED CUSTOMER
Bill is great
7/23/2025
Robinson L. VERIFIED CUSTOMER
Thank you
7/22/2025
Divina D. VERIFIED CUSTOMER
Bill is always very nice and helpful. He always make sure that I get the best service for my car.
7/22/2025
Irma O. VERIFIED CUSTOMER
Everyone their went above and beyond to give the best customer service. Would highly recommended this location to everyone. ????
7/22/2025
Jason A. VERIFIED CUSTOMER
Bill is the BEST!
7/22/2025
Steven G. VERIFIED CUSTOMER
Joseph was a pleasure to work with. He had my car completed and back to me within a couple hours and handed everything required. Thank you Steven
7/22/2025
Allan L. VERIFIED CUSTOMER
All great.
7/21/2025
Glenn I. VERIFIED CUSTOMER
Alejo took care of every detail for the recall-initiated software update. He was kind to recall that the wiper blades needed to be replaced. I have a low mileage vehicle where that became important outside of typical mileage based service appointments. He is great!
7/21/2025
Barbara B. VERIFIED CUSTOMER
Anthony was great! He is very polite and extremely knowledgeable. He is an excellent part of your service team.
7/21/2025
Global Services,Inc. VERIFIED CUSTOMER
Very good service, nice person
7/21/2025
Tolulope E. VERIFIED CUSTOMER
Danecia Dedeaux Is always fantastic! Very efficient! She goes above and beyond! She explains everything in detail! Most importantly, I trust her! She’s always a pleasure to work with. She’s the main reason why I return!
7/19/2025
Kimberly C. VERIFIED CUSTOMER
I was satisfied with my recent service at Keys Lexus, however it was 111recommended that I get new tires on my ES350 Lexus within the next couple of months. In the past, with your previous service director I was always able to get the best prices when getting my car serviced. The price Anthony quoted me for new tires is very high and I know that most likely I can go to Santa Monica Lexus or Woodland Hills Lexus Service Departments and get better prices on new tires. Can someone please let me know what is the best price I can get on new tires within the next couple of months because Lexus Santa Monica and Lexus Woodland Hills are really looking forward to me becoming their customers.
7/19/2025
Sonja N. VERIFIED CUSTOMER
Daneicia is a very kind and knowledgeable service advisor.
7/19/2025
James R. VERIFIED CUSTOMER
You have a very nice advisor (Anthony Pastoral). He should be promoted as a supervisor. ????????
7/19/2025
Mark B. VERIFIED CUSTOMER
Bill is always professional and my car was finished earlier then promised
7/19/2025
Yajing Y. VERIFIED CUSTOMER
Everything is just good like usual. Happy with Van nuys lexus and anothony.