Ali was professional, patient and informative throughout the entire service process. I will return to Keyes based on Ali’s high level of customer service.
8/18/2023
Jennifer L. VERIFIED CUSTOMER
Cashier didn't give me keys to my car was very disorganized. Had to find someone to figure out how to get keys to my car.
8/18/2023
Theresa G. VERIFIED CUSTOMER
Danecia was very helpful and responsive to my questions! She also kept me apprised of how/where my vehicle was during the service process! Thank you
8/17/2023
Debra G. VERIFIED CUSTOMER
Ali Alrubaie is outstanding and always goes above and beyond to take care of my needs. He always provides outstanding customer service and I always walk away completely satisfied.
8/17/2023
Barbara K. VERIFIED CUSTOMER
Do you lose Ali? You lose us he’s the best.
8/17/2023
Lucy K. VERIFIED CUSTOMER
Ali is the best representative that worked with. He understood and promptly worked with.
8/17/2023
Roger P. VERIFIED CUSTOMER
Coverage level: Premium you are trying to change me almost $500
8/17/2023
Cameo C. VERIFIED CUSTOMER
Anthony was very fast in getting me out the servowas fast thank you
8/17/2023
Fedros B. VERIFIED CUSTOMER
Ali is very nice and professional.
8/17/2023
Ferly M. VERIFIED CUSTOMER
Service is too expensive.
8/16/2023
Katrine M. VERIFIED CUSTOMER
Anthony provided a great service, thank you!
8/16/2023
Judy R. VERIFIED CUSTOMER
I was disappointed in the amount of time for this service and the lack of communication. I did not hear back from the dealership till close to six hours after I brought my car in and that was after I had called and texted my service advisor to find out the status.
8/16/2023
Santa D. VERIFIED CUSTOMER
Thank you for the service everything was good, except the drivers mat was not in its place and was found in the trunk of the car and I give you four stars.
8/15/2023
Andrielle T. VERIFIED CUSTOMER
Joe was very nice and answered all my questions. The process quicker and easier than I thought and I appreciate everyone’s hard work.
8/15/2023
Zeynel V. VERIFIED CUSTOMER
Thanks for your help
8/15/2023
Morgan M. VERIFIED CUSTOMER
Another amazing experience with this team, my car was in and out with no problems. Joe was kind and efficient, with white glove level service.
8/15/2023
Zaven S. VERIFIED CUSTOMER
Great job! Joe did great
8/15/2023
Marcos D. VERIFIED CUSTOMER
Danecia was amazing to work with and the service was outstanding, I couldn’t be more grateful and will consider Lexus Keyes for my next purchase.
8/15/2023
Minh-Tam P. VERIFIED CUSTOMER
Thank you for the attentive care and wonderful customer service !