My service writer Anthony Pastoral was great, he doesn’t pressure you into doing anything. Thank you
4/12/2025
Roque M. VERIFIED CUSTOMER
Always outstanding service. Anthony is the best service manager ever. Thanks.
4/12/2025
Michael W. VERIFIED CUSTOMER
Great service as always
4/12/2025
Bachar E. VERIFIED CUSTOMER
Would like for the Service Director to contact me
4/12/2025
Michele A. VERIFIED CUSTOMER
I realize it’s her job and she knows customers will get this survey but she genuinely was wonderful and considerate. Texting to keep me updated and so helpful with checking out, etc. Long day waiting at Lexus but she made it so much easier. Stellar employee.
4/12/2025
Patricia V. VERIFIED CUSTOMER
Very helpful service from everyone. Aledo kept me informed about progress and one additional charge in a professional and timely manner. Very courteous!
4/11/2025
Liza A. VERIFIED CUSTOMER
Thanks Bill and team for your help!
4/11/2025
Luis K. VERIFIED CUSTOMER
Polite and professional
4/11/2025
Caraquita S. VERIFIED CUSTOMER
Excellent service
4/11/2025
Leoncia R. VERIFIED CUSTOMER
Very accomodating
4/11/2025
Evan C. VERIFIED CUSTOMER
Alejo was great all the way supporting our needs and keeping us updated on everything.
4/11/2025
De Wayne. VERIFIED CUSTOMER
Service is great very satisfied
4/11/2025
Maksim D. VERIFIED CUSTOMER
Happy to be a loyal customer. Thank you, Anthony.
4/11/2025
Brandy K. VERIFIED CUSTOMER
Wonderful person ,positive attitude very informative
4/11/2025
Eva D. VERIFIED CUSTOMER
Bill was great ????????
4/11/2025
Patricia D. VERIFIED CUSTOMER
Bill Horvat is excellent. We can always count on him to facilitate outstanding service for our vehicles.
4/11/2025
Reeta K. VERIFIED CUSTOMER
Mr Morales was very thorough and well informed.
Thank you.
4/10/2025
Komal J. VERIFIED CUSTOMER
The person assigned to me bill, was not very helpful, I asked him if there was a courtesy vehicle available he said he would check. Then I asked him to check if there was an additional services that I have, he said he don’t know but said he would check and get back to me. He then sent me away to the waiting lounge. I waited an hour and he didn’t get me any updates. Finally I just went up to him and asked him myself if he had any update he said he didn’t have time to check because he has other clients to help. Finally when my car was ready he gave me the keys and pointed to the parking lot and said your car is out there someone where press your clicker to go find it. I also got the sense that he doesn’t like female clients as he was being more friendly and joking around with his male clients. Very disappointed
4/10/2025
Bruce P. VERIFIED CUSTOMER
Job well done
4/10/2025
Mohammad G. VERIFIED CUSTOMER
Alejo is so friendly and kindly to advise me about my car. he tried help me to best diction . I give thanks of him.