Please thank Derek and all those who carefully worked on my “vintage” Lexus. I am pleased to have had all this necessary work done, as I think this old car has a lot of life left in her.
You will be getting my more complicated repair and maintenance business in the future, or as long as this RX300 soldiers on.
Best,
Rich Vicars
1/4/2025
Ruth L. VERIFIED CUSTOMER
Jacob was very helpful, answered all my questions, and showed professionalism and politeness.
1/4/2025
Not-Provided C. VERIFIED CUSTOMER
John is always very thorough with the service that I need each and every time and I truly appreciate how quickly the team gets me in and out!
1/3/2025
Kelly S. VERIFIED CUSTOMER
I am always happy when I get John as my service advisor. He is professional and personable.
1/3/2025
Larue P. VERIFIED CUSTOMER
I have always appreciated John. I thought it was an oil leak but it turned out it was coolent.
1/3/2025
Lori C. VERIFIED CUSTOMER
Derek was great, helpful and communicated well regarding the service on the car!
1/1/2025
Kristina V. VERIFIED CUSTOMER
Jerrad was helpful and explained things to me.
1/1/2025
Ericia W. VERIFIED CUSTOMER
I was unhappy that a service was performed that I didn't stare I wanted completed.
12/31/2024
Sandra P. VERIFIED CUSTOMER
For #1 I scheduled an appointment. Wasn’t kept informed about recall part was installed. I had to ask after waiting for 3 hrs! Plus your over head Christmas music sucked, which I listened to for 3 hrs. Also scheduled oil change which didn’t know I’m supposed to done till 10,000 miles but sticker in window said it was due! Maybe more coordination with staff would help!
12/31/2024
Vernon Ray. VERIFIED CUSTOMER
I appreciate the efficiency from all involved.
12/31/2024
Samuel U. VERIFIED CUSTOMER
Great service. John put a lot of effort in getting my vehicle fixed knowing I had a funeral to attend in Chicago. Not to mention it was a last minute fix. He made contact with the warranty company and got the job done. Service like that will keep me coming back to Evans Toyota. Thank you John and the Evans family
12/31/2024
Ian B. VERIFIED CUSTOMER
Jarred has been great every time I’ve been there.
12/31/2024
Jimmy F. VERIFIED CUSTOMER
Great service
12/31/2024
Kenneth I. VERIFIED CUSTOMER
Friendly and professional
12/31/2024
Craig S. VERIFIED CUSTOMER
Thank you, Derek!
12/31/2024
Gary A. VERIFIED CUSTOMER
There was little communication with us about the progress on the repairs on the truck.
12/29/2024
Sarah T. VERIFIED CUSTOMER
Great service and excellent explanation of everything! Derek and the whole team were wonderful and super accommodating. Appreciate you all as always :-)
12/29/2024
Josh T. VERIFIED CUSTOMER
I called in on a whim thinking there was no way I could get serviced on a sat and Jarrad HOOKED ME UP! From the phone call to pulling out of the lot after the work was done it was 100/100. Jarrad kept me in the loop the whole time while I was in the KICK **** waiting area. What a way to show your appreciation for your customers. That waiting area is top of the line. Jarrad explained to me your service programs and I bought the 3 oil change, 5 tire rotation 2 year road side assistance program. I was very pleased with how I was treated. I’ve had good service before at other shops but this was on another level. Massage chairs? Are you kidding me!? Thanks and I will most definitely be back!
12/29/2024
Alan S. VERIFIED CUSTOMER
John, was friendly and helpful. I’ll be happy to work with him in the future.
Al Steiner