Had work done to my truck. The front end was still out alignment and they let me leave with the truck anyway I did not understand why they would let me leave with my front end out of alignment
1/12/2025
Anioie L. VERIFIED CUSTOMER
Received good customer service!
1/12/2025
Oksana S. VERIFIED CUSTOMER
Good service, caring employee
1/12/2025
Carla E. VERIFIED CUSTOMER
Very welcoming and helpful
1/11/2025
Lyndsy B. VERIFIED CUSTOMER
Very good service, pleasant to work with
1/11/2025
Maung N. VERIFIED CUSTOMER
Very goog
1/10/2025
Richard F. VERIFIED CUSTOMER
Courteous and prompt service.
1/10/2025
Patty B. VERIFIED CUSTOMER
My service advisor Jeremy is the best. He is very patient and kind and explains things well.
1/10/2025
Susan R. VERIFIED CUSTOMER
First visit with my New Highlander. Found Jerrad to be excellent at communicating all the features and details of my vehicle. Service what was done quickly.
1/10/2025
Karen L. VERIFIED CUSTOMER
It was great to go to the Toyota dealership for service that was under $40!
1/10/2025
Thomas G. VERIFIED CUSTOMER
Every thing was fine
1/10/2025
Mick C. VERIFIED CUSTOMER
Excellent customer service
1/10/2025
Rita B. VERIFIED CUSTOMER
John was great keeping me informed about my van but he does need to answer his phone alittle better . He is good .
1/10/2025
Bruce C. VERIFIED CUSTOMER
Quicker than expected, and that was greatly appreciated
1/10/2025
Daniel O. VERIFIED CUSTOMER
Appreciate the speed and friendliness of service
1/9/2025
Ann R. VERIFIED CUSTOMER
Car was brought in on 12/31 and “fixed”. Then on 1/4 as I was leaving town for home, several hybrid warning lights went on. They tried to brush me off to say I’d be fine for the 8 hour drive, but the car was unsafe to drive. This is irresponsible and dangerous. They said they would work on it after I said that it wasn’t safe. They dug further and found a nest in the wiring (should have thoroughly checked on 12/31). The service advisor (Jerrad) never called me back on Saturday when he said he would and I was on hold for an hour trying to reach someone before hanging up. Then you were closed Sunday. Because I didn’t get an answer and needed to get back to work out of state for Monday, I had to rent a car. Thankfully John (service manager) tried to correct the situation, make sure the car was fixed, and made sure I was not overcharged.
1/9/2025
Charles E. VERIFIED CUSTOMER
Talked to Bailey Evans. He gave me an answer on some questions. I have a greater appreciation for Evans Toyota after he showed me that he really values what and how people are treated. Will be recommending Evans to anyone looking for a vehicle
1/9/2025
Danita S. VERIFIED CUSTOMER
Nice job
1/9/2025
Lilibeth T. VERIFIED CUSTOMER
his so nice and accommodating, answers all my questions , shuttle service was so convenient thanks evans toyota for the excellent customer services