Kay is so quick and yet thorough in helping me get the best service for my Toyota. Well done!
1/6/2026
Shelby M. VERIFIED CUSTOMER
Evans Toyota service alesia does an excellent job. John is always so pleasant.
1/4/2026
Eric A. VERIFIED CUSTOMER
Was okay with the maintenance work
1/4/2026
Jerrad A. VERIFIED CUSTOMER
Kay was amazing, she had my car done by the requested time. She was very on top of it. Would recommend Kay to anyone
1/4/2026
Christopher W. VERIFIED CUSTOMER
Kay does a great job. Always very helpful.
1/3/2026
Timothy M. VERIFIED CUSTOMER
On 12/29/25 Ryan Dishong gave me a written quote for “retail and installation,” plus tax, for three new tires at a price of $1,270.57. However, the total I was charged today for the tires, installation, and tax was $1,371.05. I was told the higher fee was because they needed to align the tires. I thought the alignment fee was already included in the quoted price that referred to “retail and installation.”
1/3/2026
Doug I. VERIFIED CUSTOMER
No one kept me updated on the progress of the service of my vehicle. The appointment took 3 hours longer than the initial estimate. I was not informed of the additional time. Additional parts were required as well and again I was not ask about the parts or informed about the parts being needed to repair the vehicle. There was a large lack of communication.
1/1/2026
Vicki C. VERIFIED CUSTOMER
They're are multiple reasons ivm not satisfied with the service.
1/1/2026
Marcus B. VERIFIED CUSTOMER
Appreciate the videos sent and live notifications on my vehicle
1/1/2026
Randy M. VERIFIED CUSTOMER
I had Evans replace my transmission in 2023 and it had less than 20,000 when it failed. For that reason I’m disappointed over all with your overall service. The transmission is as from LKQ and maybe that had something to do with it. It was listed as “used” on my last invoice so maybe that was the reason. I do appreciate the service manager John working with me on the price of this second transmission repair. I like having the text function to communicate however I didn’t get a response to the messages I sent. The service staff were very kind and professional. I just wish I didn’t have to replace a two year old transmission.
1/1/2026
Ryan D. VERIFIED CUSTOMER
Everything went well very happy about the service I got today
1/1/2026
Mary B. VERIFIED CUSTOMER
Very professional
1/1/2026
Amy S. VERIFIED CUSTOMER
Very friendly. Service speedy. Love your massage chair - makes wait time much nicer.
12/30/2025
Not-Provided C. VERIFIED CUSTOMER
Clarkson Transportation relies greatly on the excellent service and support from the Evans Toyota service department! They understand how critical it is for my vehicles to run at 100% and John Geiger goes far and above the call of duty. I truly appreciate the entire service department!
12/30/2025
Dottie H. VERIFIED CUSTOMER
Very courteous which I appreciated. Connected my new phone to the auto with smiles.
12/30/2025
Julie S. VERIFIED CUSTOMER
Excellent service. He went above and beyond to show me how to operate my EPS parking brake. He worked my Toyota Camry in early the next morning on 12/27/25 to try and get maintenance done early
12/28/2025
Rosanne K. VERIFIED CUSTOMER
John goes out of his way to deliver great & friendly service!
12/28/2025
Georgia M. VERIFIED CUSTOMER
Ryan was very helpful and had a thorough understanding of my car. I was very satisfied.
12/28/2025
Chris C. VERIFIED CUSTOMER
Awesome service team ????
12/27/2025
Clista H. VERIFIED CUSTOMER
John is very patient and very knowledgeable when I come back. I only come when he is there. He is my five star go to person.