Two fridays ago showed up for service and to fix remote start. Christopher was not there and either was remote start tech. Had to go back past Friday. After waiting an hour Christopher said I set my car to valet and showed me how to use my remote start. Problem was it wasn’t my fob. Found out they worked on the wrong car. After waiting another hour he said it was fixed and told me I was good to go. I called when I got home for paperwork. He said his printer was broke and finally emailed it to me.
8/26/2023
Robert M. VERIFIED CUSTOMER
Chris and Steve did a great job! Thanks for the amazing service
8/26/2023
Choy C. VERIFIED CUSTOMER
Efficiency
8/26/2023
Osama M. VERIFIED CUSTOMER
Thank you
8/26/2023
Salvatore T. VERIFIED CUSTOMER
Your staff is friendly, corteous and professional.
8/26/2023
Barry R. VERIFIED CUSTOMER
Met you at your car all information on IPad then they email you upon further work or completion. Quick, First class.
8/25/2023
Mark S. VERIFIED CUSTOMER
Nothing worked out as planned …. The problem was my insurance company… Blaise walked me through and got me set up for the repairs
8/25/2023
Mary R. VERIFIED CUSTOMER
Pleasant experience.
8/25/2023
CRUZ R. VERIFIED CUSTOMER
Very courteous and professional, and friendly
8/25/2023
Carol S. VERIFIED CUSTOMER
Blaise kept me informed with work that needed to be done.
8/25/2023
Denise B. VERIFIED CUSTOMER
They did a fine job. They just need to be more attentive to details such as Turning back the maintenance message on the dashboard .
8/25/2023
Matthew R. VERIFIED CUSTOMER
This is the second time you sent this text to me. I know that you have a new system, but it seems to be rather inefficient. I drove my car in and a man greeted me and took my keys and told me I had to wait for someone else to show up. I waited about 15 minutes and finally, a man came over and confirmed my appointment on an iPad. I don’t know why the first guy couldn’t have done that. I got several text messages trying to sell me added services. I didn’t find your new system.
8/25/2023
John K. VERIFIED CUSTOMER
Prices are very high, I could have had brakes down for 30 percent cheaper at my other trusted mechanic. If you want to keep our business keep prices in line with other shops
8/25/2023
Thomas P. VERIFIED CUSTOMER
Shannon is always very helpful and explains everything. He is suggestive on different options to consider but not pushy.
8/25/2023
Suku J. VERIFIED CUSTOMER
Service was great. Information provided was very helpful. Francois was extremely helpful
But… I sat there for over 5 hours!!! The vending machine choices are blah! And the coffee was terrible
The first time in 19 years that I’ve waited so long
(I bought my truck at/from Faulkner and gave brought it there for every service and inspection)
8/25/2023
Thomas P. VERIFIED CUSTOMER
Always treated fairly and respectfully
Friendly service staff
8/25/2023
Wendy F. VERIFIED CUSTOMER
Will send a separate email
8/24/2023
John B. VERIFIED CUSTOMER
Good job thx
8/24/2023
James D. VERIFIED CUSTOMER
The whole service was great, from the drop off to the completion.