I went in to get a repair and was told it was under warranty, when the issue wasn’t and I declined service I was still charged.
5/16/2024
Theodore W. VERIFIED CUSTOMER
I really appreciate Shannon’s attention to me and my Tundra. He remembers facts about my past visits both about my Toyota and myself. I never feel pressured into service but instead guided to make the safest choice. He should be appreciated as a valued representative for Toyota. I’ve chosen to purchase multiple Toyotas over the years and the service center professionals are the major reason I have stayed with Faulkner.
5/16/2024
Marie C. VERIFIED CUSTOMER
I would like to be moved to another person to rake care of questions.
5/16/2024
Ethel W. VERIFIED CUSTOMER
Shannon is always professionally. He takes the time to explain everything in a manner in which you understand.
5/16/2024
Barbara N. VERIFIED CUSTOMER
My experience was easy and not stressful. Criss was very professional and timing was good.
5/16/2024
Steven S. VERIFIED CUSTOMER
Great Service , All of the Employees go out of Their. Way. Mt mwayto help the Customer . My Service Writer Chanell Lofton is always so very Cordial to me . Brad the Assistant Manager always is around to answer any of my Questions I may have. My Mechanic Mark Cahill always explains the Service work he has done on my Toyota Cars.Overall Faulkner Toyota is the best Dealership to buy and Service your Toyota’s cars
5/16/2024
Carolyn T. VERIFIED CUSTOMER
Honest and straightforward
5/15/2024
Christopher W. VERIFIED CUSTOMER
I normally don’t take time out to leave reviews but wanted to say Chanell is always provides great service!
5/15/2024
Darryl B. VERIFIED CUSTOMER
David was great and services were excellent.
5/15/2024
Karen B. VERIFIED CUSTOMER
My recent Faulkner Toyota was a fantastic experience. Thank you.
5/15/2024
Kevin B. VERIFIED CUSTOMER
Yes. Shannon is a very courteous and well organized customer service employee
5/15/2024
Joy T. VERIFIED CUSTOMER
Your WiFi service is to be upgraded.
5/14/2024
Galen B. VERIFIED CUSTOMER
Chanell was very friendly and helpful. Top notch Customer Service. We will be using you in the future.
5/14/2024
Kenneth T. VERIFIED CUSTOMER
Thank u
5/14/2024
Justin L. VERIFIED CUSTOMER
Great service as always. Thank you
5/14/2024
Oleksandr B. VERIFIED CUSTOMER
Perfect
5/14/2024
Manuel C. VERIFIED CUSTOMER
Shannon always provides excellent service. Since that I bought my venza there his advice, recommendations and his experience are the best. I am very happy for the service.
5/14/2024
Aliaksei O. VERIFIED CUSTOMER
Thank you for your business
5/14/2024
Anne G. VERIFIED CUSTOMER
Chantelle greeted me when I came in today. Appreciated her kindness & was very impressed with the Service Center.