We needed to have our car fixed and had only a couple days before leaving on vacation. They got it in and fixed before we had to leave.
7/28/2023
James H. VERIFIED CUSTOMER
Thanks Toni
7/28/2023
Jessica N. VERIFIED CUSTOMER
I explained the issue with my vehicle started after I had to use Fix-A-Flat for a constantly leaking Tire on a road trip. This is the second shop I've been to that I've explained the issue that I cannot accelerate to the freeway speed limits without the car bouncing all over. However still nobody checked what I wanted and after I drove almost 2 hours when I finish my errands around town and headed home I was back with the same problem nothing was changed. I drove 2 hours, because I assumed Toyota would actually do what I had asked. But now I'm just going to take it to some local junkie tire place to get it fixed because apparently you guys couldn't get that **** together.
7/28/2023
Verlane S. VERIFIED CUSTOMER
Great communication
7/28/2023
Gary H. VERIFIED CUSTOMER
Great service with Robert Muir, service technician of Lithia Toyota!
7/27/2023
Kathy H. VERIFIED CUSTOMER
Excellent customer service. Joey was awesome to deal with. And the technician was extremely professional and knowledgeable.
7/27/2023
Rohonda T. VERIFIED CUSTOMER
I have tried to deal with Lithia Toyota twice now. Once on a Tacoma and once on a 4-Runner. Both times were unsuccessful and I bought elsewhere and I wasn’t a fan of Lithia. I was in desperate need of a service on my 4-Runner and was in Billings for an extended stay so I reached out to Lithia to set up an appt. Toni was exceptional explaining the service plans, and went above & beyond to point out some issues. I am beyond pleased with your service department and extremely satisfied at this point!
7/27/2023
Curtis F. VERIFIED CUSTOMER
Thank you. Professional and friendly staff.
7/27/2023
Susan F. VERIFIED CUSTOMER
Josh is great
7/27/2023
Michael P. VERIFIED CUSTOMER
The pre, during and post communication is reassuring!
7/26/2023
Kim H. VERIFIED CUSTOMER
Toni is great to work with! We had a challenging diagnosis but she got it done.