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Real Reviews from VERIFIED CUSTOMERS
Jennifer B. VERIFIED CUSTOMER
Excellent customer service!
2/5/2025
James H. VERIFIED CUSTOMER
David always greet me with courtesy and a smile. He always answer all my questions and make sure I am treated with utmost respect.
2/5/2025
Alexander C. VERIFIED CUSTOMER
Jesse is awesome. Thank you so much ????
2/5/2025
Richard Y. VERIFIED CUSTOMER
It really is great when you trust your service advisor and Jesse is the best—A First Class representation of Lexus of Valencia. It is a pleasure bringing my car to him!!
2/5/2025
Maria R. VERIFIED CUSTOMER
Jessie was attentive and had my car ready sooner than I expected.
2/5/2025
Marta M. VERIFIED CUSTOMER
Yes, David is wonderful. I have been using him for the last several visits. For years I was using Scott Melville and he was excellent, however he became so busy it was very hard to get a hold of him and now of course he is retired. I see a long future with David as long as he decides to stay.
2/5/2025
Gerald W. VERIFIED CUSTOMER
Very pleased. No high pressure
2/4/2025
Roberto M. VERIFIED CUSTOMER
Edward was attentive and kind !
2/4/2025
Jason S. VERIFIED CUSTOMER
Edward is awesome!
2/4/2025
Tamera W. VERIFIED CUSTOMER
Edward is the best!! So helpful, professional, efficient, thoughtful and kind. My experience is always positive with him!
2/4/2025
Kieran H. VERIFIED CUSTOMER
Edward was extremely helpful and committed to keeping me informed
2/4/2025
Robert H. VERIFIED CUSTOMER
David is amazing! He is exactly what I would expect for the best customer service!
2/3/2025
Mylene G. VERIFIED CUSTOMER
David Ventura provided an excellent customer service.
2/3/2025
Larry L. VERIFIED CUSTOMER
David was great, kind courtesy and understanding from start to finish.
2/3/2025
Danny C. VERIFIED CUSTOMER
Yes, I am very happy and satisfied with Jesse Colon. He was friendly, professional, and helpful. I had my Lexus ES 350 jump start by AAA that Friday morning because the battery in my car had gone bad. I was able to drive my car over to Valencia Lexus Dealer after the jump start. I didn’t have to wait long before Jesse came over to help me with the car problem. He was supportive, reassuring, friendly, and helpful in going over what needs to be done. Jesse really values his customer.
2/2/2025
Gretchen J. VERIFIED CUSTOMER
Edward is great! We always choose to book our appointments with Edward because he is excellent at his job. He always remembers us and has amazing customer service. We trust Edward with our Lexi are always grateful to have him as our service representative.
2/2/2025
Derrick A. VERIFIED CUSTOMER
Ed is very knowledgeable & helpful. I would definitely recommend him to anybody who is interested in getting their Lexus serviced at that dealership.
2/2/2025
Jim K. VERIFIED CUSTOMER
David has been great to work with, and he is always very helpful! Great job as always David!
2/2/2025
Viveca Gloriane. VERIFIED CUSTOMER
Brian and Scott have set a very high standard of service to their clients and I am one of them. Today, Jesse assisted with my car service and he did not disappoint. He was polite and professional. Car was ready the time he promised. Jesse did a excellent job!
2/2/2025
Elizabeth R. VERIFIED CUSTOMER
Ed is very polite, professional and a pleasure to work with!
2/2/2025