I was not happy with a 2 hour wait for an oil change and tire rotation. That being said, I understand that unforseen delays happen. I would have been much happier if I had received a call explaining the personnel were overbooked and offered a rescheduled appointment. When I checked in I was told about 1 hour. The person in front of me waited for 1+1/2 hrs for the same service. Mine was 30 minutes more. I know the desk person has no control, but a heads up would be helpful.
8/15/2024
Harold H. VERIFIED CUSTOMER
Wonderful service experience!
8/14/2024
Jean S. VERIFIED CUSTOMER
Tires were not rotated but they didn't think they needed to be at this time everything was done within the allotted time that they told me very pleased
8/13/2024
Richard M. VERIFIED CUSTOMER
Scott always does an excellent job of explaining everything they will be doing. After they service my car , he follows up with me on what they did and how everything else looks. Always courteous.
8/11/2024
Ryan R. VERIFIED CUSTOMER
Scott goes above and beyond when helping us!! We appreciate all that he does!
8/10/2024
Russell M. VERIFIED CUSTOMER
The total job was completed as soon as possible and I was kept informed of the progress as the multiple services were performed in a courteous and respectable manner by Matt.
8/9/2024
Michael M. VERIFIED CUSTOMER
Matt advised me that a service action I listed wasn’t actually necessary at this time. I appreciated him saving me $$$$.
8/9/2024
Pam S. VERIFIED CUSTOMER
Great service as usual and very prompt and efficient
8/9/2024
Sharon H. VERIFIED CUSTOMER
You were very accommodating in making my appointment. The staff was ready when I arrived and completed the service when they told me when it would be ready
8/8/2024
Sam W. VERIFIED CUSTOMER
Matt did an awesome job taking care of me and answering all my questions...it's because of people like Matt that I return getting my suv serviced....
8/8/2024
Mary J. VERIFIED CUSTOMER
Scott was very courteous & efficient as usual!.....Never a doubt!
8/8/2024
Rose Y. VERIFIED CUSTOMER
Very friendly but not pushy. I appreciated that he didn't try to bully me into anything like a used car salesmen;)
8/8/2024
Jody B. VERIFIED CUSTOMER
Always great service here!
8/8/2024
Linda J. VERIFIED CUSTOMER
Scott is personable and informative. I am 100% satisfied with the service
8/7/2024
Mike S. VERIFIED CUSTOMER
Very good and fair service.
8/6/2024
Joshua R. VERIFIED CUSTOMER
Professional and attentive
8/6/2024
Gary C. VERIFIED CUSTOMER
The staff here are so polite. So dependable. They have my concerns as their top priorities while I am there. Very reliable and always do a great job. Thanks to all of their staff. I truly appreciate it!