I paid $163 diagnostic fee to be told by alternator was faulty without any further explanation as why it was determined faulty or any diagnostic information supporting it.
10/3/2025
David C. VERIFIED CUSTOMER
I didn’t notice until getting home that they did not take off the wild card discount from the website. Overall was a great experience beside that though.
10/3/2025
Michael R. VERIFIED CUSTOMER
They got me out of there in a timely matter, which I very much appreciated and a good job done so far
10/3/2025
Geraldine T. VERIFIED CUSTOMER
Great service.
10/2/2025
Judith W. VERIFIED CUSTOMER
Yes, he is a good personable man He told me that my tires had more time left on them,thank your tech. Love my car and the men behind the counter see to things running smoothly.
10/2/2025
Margretta W. VERIFIED CUSTOMER
Always a good experience with Thompson’s Honda!
10/2/2025
Mildred A. VERIFIED CUSTOMER
Matt is the friendliest guy and always keep me in the know what is going on in the repair or the service. I give him 4stars.
10/1/2025
Edward M. VERIFIED CUSTOMER
The amount of time to do an oil change got there at 8:45 am didn't leave till 10:15, I know it was the 1st out change, just thought it would go faster
10/1/2025
Barbara M. VERIFIED CUSTOMER
Short staffed there a long time and no one to give a ride home instead of waiting there. No problem with the employee who was there.
9/30/2025
Linda M. VERIFIED CUSTOMER
Thank you!
9/30/2025
Randol E. VERIFIED CUSTOMER
Professional. Informative. Personable.
9/29/2025
Eric T. VERIFIED CUSTOMER
The only disappointment was the additional fee for all drivers fluid we did not anticipate.
9/29/2025
Torre A. VERIFIED CUSTOMER
They gave me the wrong key phone. Someone else’s??
9/27/2025
Dennis S. VERIFIED CUSTOMER
Everything went well, explained what all they checked out on my car, good job by all!
9/27/2025
Angela M. VERIFIED CUSTOMER
Top notch service as always.
9/26/2025
Lora T. VERIFIED CUSTOMER
If it is finished then I haven’t been notified? Last I knew they were ordering parts.
9/26/2025
Joseph W. VERIFIED CUSTOMER
Good experience
9/26/2025
Sue J. VERIFIED CUSTOMER
I like how knowledgeable and kind they were.
9/26/2025
William L. VERIFIED CUSTOMER
Service did not fix the issue with the vehicle. Paid a lot of $.