I am pleased with the planning and scheduling by the service department. The schedule to perform the warranty work was made to coincide with receipt of parts. I dropped my truck off early. Work was performed quicker than scheduled. I picked up my truck and all the paperwork awaited me. I was pleased with the attention I received.
10/21/2025
Gregory L. VERIFIED CUSTOMER
Very friendly
10/21/2025
Rosemary D. VERIFIED CUSTOMER
The customer service staff are always very courteous.
Rosemary D
10/21/2025
Russell D. VERIFIED CUSTOMER
Matt is the guy! His willingness to go above and beyond is priceless when it comes to customer service and keeping the integrity of Honda’s services dept (I.e. front desk) in good hands!
10/20/2025
Kenneth M. VERIFIED CUSTOMER
Everything was excellent, thank you.
10/20/2025
Sharon C. VERIFIED CUSTOMER
He was kind and very helpful with every question I had. He's waited on me before and one of the best ones there.
10/20/2025
Joshua C. VERIFIED CUSTOMER
Matt was friendly and prompt. Service was fairly quick and to the point. I have no quarrels with the service team at Thompson’s
10/19/2025
Bailie N. VERIFIED CUSTOMER
Same code came back 2 days later. Cylinder deactivation system bank 1. Van started jumping whole shifting then check engine light back on
10/18/2025
Truman D. VERIFIED CUSTOMER
Scott is the best!
10/17/2025
Carol H. VERIFIED CUSTOMER
Scott was awesome! He was so friendly, helpful, and professional! The young man that brought me home was very friendly and helpful.
10/16/2025
David R. VERIFIED CUSTOMER
Scott is always very helpful and explains things thoroughly. He always makes sure the service experience is a good one.
10/16/2025
Barbara S. VERIFIED CUSTOMER
The service was very good all of my questions were answered.
10/16/2025
William L. VERIFIED CUSTOMER
This was the 2nd time I brought vehicle in for same service as first time it wasn't fixed. I'm told now that it is fixed so I will see over the next week or two.
10/15/2025
John B. VERIFIED CUSTOMER
I should’ve got a phone call with the items they said my car needed and explained that to me then from someone that knew what was going on.not happy
10/14/2025
Barbara D. VERIFIED CUSTOMER
Scott Foote is very nice. He always checks for discounts and explains everything that’s been done to the car. I appreciate his thoroughness and kindness.
10/14/2025
Deborah H. VERIFIED CUSTOMER
Very friendly on the phone and in person. Was able to answer any question I had.
10/14/2025
Willard S. VERIFIED CUSTOMER
Very knowledgeably and curtious.
Updated me on progress of visit. Explained all that was completed with service. Helpful in making work desisions. Very pleased with visit.
10/14/2025
Jordan B. VERIFIED CUSTOMER
Great job!
10/14/2025
Dianna C. VERIFIED CUSTOMER
The service was prompt, courteous and professional.