Felt they were rushing me to get in and out. Still complaining about rattle but they told me they just had the lube people do the job and they do not do that type of work. Really! The van was there and on lift and they couldn’t just check??? When I made the appointment I listed this concern. I realized they could not take van out due to weather for a test drive as we discussed at counter. This is unacceptable and the second service. Also I received this service review notice a little after 7am. Saturday! Can you send them a little later?
12/15/2025
Gayla T. VERIFIED CUSTOMER
I'm completely satisfied with the service I receive at Honda. Scott Foote is top notch in customer service!
12/13/2025
Henry T. VERIFIED CUSTOMER
Thompson Honda is always friendly and helpful.
12/13/2025
Michael P. VERIFIED CUSTOMER
Matt was friendly and professional. He answered my questions and helped me navigate a complicated situation. He represented Thompson's Honda well.
12/13/2025
Catherine B. VERIFIED CUSTOMER
All of your staff are very nice and do a good job.
12/12/2025
Joshua R. VERIFIED CUSTOMER
Scott was great. Very helpful and appreciative of his effort in getting me into a loaner vehicle while my suv was in the shop for repairs
12/11/2025
Charles D. VERIFIED CUSTOMER
Job well done
12/11/2025
Karen T. VERIFIED CUSTOMER
Service was excellent!
12/11/2025
Dale O. VERIFIED CUSTOMER
Excellent service. Efficient. Great staff
12/11/2025
Jerry P. VERIFIED CUSTOMER
Matt ans aervice dept are the. Best. Friendly, cependaable service.Thanks .Merry Christmas Thanks
12/11/2025
Heather G. VERIFIED CUSTOMER
Everyone in the service department is always super friendly and helpful!
12/11/2025
Sandra B. VERIFIED CUSTOMER
I have always been happy with service at this Honda dealership. Matt was helpful and friendly.
12/11/2025
Kathy C. VERIFIED CUSTOMER
Well done, again!
12/6/2025
Donna R. VERIFIED CUSTOMER
Everything went well.
12/6/2025
David J. VERIFIED CUSTOMER
Matt did an amazing job. Thank you very much.
12/6/2025
Angela M. VERIFIED CUSTOMER
Scott always provides excellent service. I completely trust him with my vehicle. Top notch!
12/6/2025
Paula H. VERIFIED CUSTOMER
I just received an appraisal in the mail. Thank you for the excellent service!
12/6/2025
Tanya L. VERIFIED CUSTOMER
Scott always goes above and beyond for the customers! Give that man a good raise!!!
11/30/2025
Dianne B. VERIFIED CUSTOMER
Thank you Matt and team for your honesty and prompt service. The rattle I was hearing was caused by a rock being lodged in between the tire and the frame of my car. I went in thinking it would cost me hundreds of dollars and they charged me nothing. I really appreciate having a local auto service that I can trust.