Tommy Jung was a pleasure to work with. He was knowledgeable, direct and precise. All questions were fully explained!
9/8/2023
Alicia O. VERIFIED CUSTOMER
Carlos was great.
9/7/2023
Stephanie W. VERIFIED CUSTOMER
Great service and communication. Thanks Tommy!
9/7/2023
Zachary B. VERIFIED CUSTOMER
Thanks Tommy for being so direct and helpful in getting my car serviced and returned to me by the end of the day!
9/7/2023
David M. VERIFIED CUSTOMER
Tommy slayed it. Easy to work with, knowledgeable, paid close attention, focused on the task at hand, delivered great service in a reasonable amount of time, great communication, offered me a shuttle to and from work which was the icing on the cake. Thanks Tommy!
9/7/2023
Marlon B. VERIFIED CUSTOMER
My Vehicle was not properly diagnosed. Honda of Oakland tried to charge me for repairs that were not necessary and very expensive. They quoted me a price of $3000+ for services that I thought were minor. I will never bring my car there again.
9/7/2023
Micah W. VERIFIED CUSTOMER
She was great! Professional and friendly and knowledgeable.
9/7/2023
Will D. VERIFIED CUSTOMER
Victor is a very kind, caring person . Kept me in the loop at every stage while my car was being serviced. Answered all of my questions and allowed me time to talk out loud all the options. Im very satisfied with the care received
9/7/2023
Diane C. VERIFIED CUSTOMER
Too many disappointments to list here. I’ve had my
Car serviced with you since the day I bought it, you can see by my records. You won’t ever see me again, I’m going back to my previous
Mechanic. I’m disgusted by the incompetence of the staff and run around
I got.
Diane C
9/6/2023
Gilda S. VERIFIED CUSTOMER
Victor was an amazing specialist, he was upfront and honest. He helped me get my car serviced and let me know what was important for me to service my car. 5 stars for Victor, best customer service I ever received since coming to Honda Oakland for many years.
9/6/2023
Jack Wages. VERIFIED CUSTOMER
Had an appointment for 9am. Was promised car by 10am. Didn’t get car until 5pm. Couldn’t pay with credit card without bogus fees. Was overcharged ($260) for “inspection” when we brought in for a known problem. Will not be returning.
9/6/2023
Elinor C. VERIFIED CUSTOMER
Christina Fong is excellent service advisor. We have dealt with her many times. She’s always make sure that my car is taken care of and it is to the right person to be service. I will use her anytime and I would recommend her as well.
9/5/2023
Maria M. VERIFIED CUSTOMER
Hong couldn’t have provided a better service. I am completely satisfied and will be returning for future services. He made sure everything I was concerned about got checked out and had an answer for me. Also got my vehicle earlier than expected, Thank you Hong.
9/4/2023
Kim J. VERIFIED CUSTOMER
Provided a ridiculously high quote for spark plugs, valve, and oil change. $3586
Taking my car to a mechanic a few blocks away for a fraction of the cost.
9/3/2023
Joanne Y. VERIFIED CUSTOMER
Thank you for your great service, Mr. Darius. I appreciated.
9/3/2023
Danielle B. VERIFIED CUSTOMER
Diem did an excellent job with my car and servicing the repairs. Thank you for going above and beyond. So happy to have my car running a lot better.
9/3/2023
Cassady C. VERIFIED CUSTOMER
Hong was able to fit me in without an appointment. He provided efficient and great service. He was very prompt and polite.