THANK YOU RAYMOND GREAT SERVICE, I HAD BAD EXPERIENCES ON ANAHEIM AND I WILL BE BACK TO SOUTH COAST GREAT SERVICE AND FAST I APRECIATE THE ATENTION
2/1/2026
Joselyn M. VERIFIED CUSTOMER
He’s the best, he went above and beyond highly recommended Raymond
1/31/2026
Barbara B. VERIFIED CUSTOMER
Have always had great service by all at South Coast but Ray has helped me
For years and has always been the best. That’s why my 15 year old car is still on the road.
1/31/2026
Jessica M. VERIFIED CUSTOMER
Ray was extremely friendly and got us in and out quickly.
1/31/2026
Mathew M. VERIFIED CUSTOMER
Ray is the best. Always the best service.
1/31/2026
Hannah D. VERIFIED CUSTOMER
Long duration of time before car worked on and communication.
1/31/2026
Scott K. VERIFIED CUSTOMER
Eric does a great job of listening and really working to completely satisfy my needs concerning issues with car. Thank you
1/30/2026
Virginia A. VERIFIED CUSTOMER
Thank you so much for great service this time, it was refreshing cause last couple of visits were not great with information not being relayed to me. Ray gave me full disclosure and what was most impressive is it was late, so end of his day, but still took the time to explain everything and answer my mundane questions. Thank you for the patience!
1/30/2026
Monica C. VERIFIED CUSTOMER
Thank you
1/30/2026
Anthony Y. VERIFIED CUSTOMER
My Rep Frank was great! Thank you to the service team who got my truck completed quickly while I waited. 10/10 experience. Thank you
1/30/2026
Kayla B. VERIFIED CUSTOMER
no offer for a loaner vehicle when I have to leave my car overnight is ridiculous, 15$ uber gift card for a 50$ uber ride back home? no thanks - will not be purchasing from this dealership again
1/30/2026
Kiana B. VERIFIED CUSTOMER
Ray was awesome, nice, and the service was speedy. Thank you!
1/30/2026
Leon H. VERIFIED CUSTOMER
Frank was awesome in service. I've been coming to this dealer since 2006 and always had great service.
1/29/2026
Roy E. VERIFIED CUSTOMER
Great job by eric
1/29/2026
Andrew M. VERIFIED CUSTOMER
Was a pleasure working with Frank. He was super helpful and very kind, will definitely be my go to guy moving forward!
1/29/2026
Nadiya P. VERIFIED CUSTOMER
The best and quick service. Very welcoming!!!!
1/28/2026
Yesenia D. VERIFIED CUSTOMER
Went to the service department to have windshield chip repaired. After waiting for 2 hours with no update I spoke to advisor and was told the glue used was not adhering properly and additional glue needed to be ordered. I was offered a loaner vehicle and told to leave car overnight and I declined. I was suspicious that work was not completed on my work as I was told and didn't feel the need to leave car for such minor work. Upon receiving my vehicle it was confirmed that the car was never worked on as the windshield was not cleaned and I have pictures that were taken prior to appointment and after to prove. I hope to hear back from the representative to further discuss this issue. I can be reached by phone at ****-****-xxxx.
1/28/2026
David M. VERIFIED CUSTOMER
Worst customer service ever! I walked to Toyota dealership not Stephanie's!
I had a very disappointing experience at the Toyota dealership service department yesterday. The service advisor, Stephanie, demonstrated a complete lack of basic customer service skills. She was dismissive, failed to listen properly, and was clearly in the wrong on several points regarding my vehicle's issue. When I pointed this out, she never once apologized or acknowledged her error instead, she remained unhelpful and uninterested in resolving the problem. This is far below the standard I expect from Toyota, and it has left me extremely dissatisfied. I hope management addresses this to prevent other customers from having the same frustrating experience.