Ana was great- explained things clearly and took care of our needs efficiently!
8/23/2023
Claudine M. VERIFIED CUSTOMER
Great service
8/23/2023
Cynthia P. VERIFIED CUSTOMER
Everything went very smoothly. I'm very satisfied.
8/23/2023
Kevin T. VERIFIED CUSTOMER
Ana is prompt and efficient. I am totally satisfied with her service.
8/23/2023
Carlita C. VERIFIED CUSTOMER
I didn’t appreciate the flippant nature of the person explaining the issues found wrong with the car. I felt like I was being over charged and not given a sufficient explanation of what’s going on. The math just isn’t mathing for me.
8/23/2023
Laura M. VERIFIED CUSTOMER
Grateful for the amazing attention and professionalism. I used to go to Tustin Toyota but after the pandemic service was different. I started coming to you and have loved it. Thank you for always taking good care of me and my car.
8/23/2023
Abraham C. VERIFIED CUSTOMER
Stephanie was awesome! Super professional and friendly. She took her time getting me signed in and taken care of. Explained what was accomplished afterwards without any worries. Appreciate the help Stephanie!
8/22/2023
Linda G. VERIFIED CUSTOMER
I was told the servicing would take approx 1 1/2 hrs. After 2 1/2 hrs, I checked with the cashier, who sent me back to Serv Coor, who said it was “almost done”, but it then took an additional 1/2 hr. Upon completion, I was told it was because it was an “older Prius” that it had taken longer. Obviously, they knew the age and mileage on my car before starting the job. I have NO problem that it took 3 hours, only that I was told 1 1/2, and then no communication to me when it took significantly longer.
8/22/2023
Elizabeth P. VERIFIED CUSTOMER
This is the second time John has helped me out and he’s very attentive and and welcoming.
8/22/2023
Gus A. VERIFIED CUSTOMER
Ana got me in and out in 1 hour.
8/22/2023
Carleton S. VERIFIED CUSTOMER
John was very professional and efficient. The service took less time than originally advised, also super!
8/22/2023
Martin L. VERIFIED CUSTOMER
Everything was good
8/21/2023
Kevin B. VERIFIED CUSTOMER
John Nguyen was great, very helpful. But when my friend went to pick the replacement battery, he demonstratively said we need ed to pay for it first. In fact we had, at least 15 minutes prior, before he left the house, and I made sure he had a photo of my screen shot of the receipt.
8/20/2023
Bradley T. VERIFIED CUSTOMER
Pedro is the best service consultant I had with South Coast Toyota by far.
8/20/2023
Valerie W. VERIFIED CUSTOMER
Richie was very professional and friendly and warm. Thank you.
8/20/2023
Allison F. VERIFIED CUSTOMER
Very kind and helpful!
8/20/2023
Alisa J. VERIFIED CUSTOMER
Anna provides outstanding service and always goes above and beyond. She’s an asset to the organization.