Ana was great , professional and efficient. I’ve tried two other dealerships and have always been disappointed. Ever since coming to south coast Toyota I have always been impressed and happy with the service and atmosphere.
Thank you
3/2/2024
Martin P. VERIFIED CUSTOMER
She’s a excellent person and knowledge of her work
3/2/2024
Ray W. VERIFIED CUSTOMER
Stephanie is great
3/2/2024
Son N. VERIFIED CUSTOMER
John was friendly and answered any questions and concerns I had. Got my car serviced quickly as promised.
3/1/2024
Sam R. VERIFIED CUSTOMER
Pedro was super great. Very helpful and worked with me to make sure I was taken care of.
3/1/2024
Eric A. VERIFIED CUSTOMER
Awesome service. Best service consultant at SCT. Ana is so kind and helpful.
3/1/2024
Nicholas K. VERIFIED CUSTOMER
This was a terrible experience. I called and made an appointment @130 with Ana. When I arrived Ana was on lunch which was fine but the young man that helped me left me in my car for about 10 min before someone else came to assist me. When I went into the office I told them I had a discount offer that I received via email. They told me they would apply it at checkout. When I came back to pick up my 4Runner they didn’t honor the discount and said they could only do 15 dollars off. This was very frustrating because Ana said they would approve it on the phone. The gentleman that helped me in his office said they would apply it at check out, and then they didn’t. It was a very long day and I didn’t feel like arguing with them over 25 dollars so I left to pick up my car. They took another 10 min to bring the car around to the front and it was still soaking wet from the “wash” which was more like a hose down. Very disappointed with the service and I will be taking my business elsewhere.
3/1/2024
Andrew G. VERIFIED CUSTOMER
Good work.
2/29/2024
Celia O. VERIFIED CUSTOMER
Very helpful and polite. Great communication
2/29/2024
Malcom G. VERIFIED CUSTOMER
I have been a long time v utomer and the reliability and quality have been good. Stephanie did a greatjob
2/29/2024
Mark S. VERIFIED CUSTOMER
Excellent service
2/29/2024
Phillip B. VERIFIED CUSTOMER
I appreciate your friendly attention to detail and update
2/28/2024
Thomas B. VERIFIED CUSTOMER
I arrive 10 minutes prior to my appointment time of 12 o’clock. While talking to the service manager, I was told that it would be approximately a two hour wait to get my additional key to me. I called the sales team that sold me my car and they were very helpful in getting my time moved up. However, if you go to the trouble to make an appointment, that appointment time should be honored. Overall, however, I am pleased with my overall experience at South Coast Toyota.
2/28/2024
Kelly M. VERIFIED CUSTOMER
He's fabulous. Excellent employee.
2/28/2024
Karen S. VERIFIED CUSTOMER
I was flattered that he recognized me from my last visit. Rich is kind and explained what they were doing to do with my car. His smile in welcoming and each time I have seen him he’s been happy which makes the encounter a relaxing time.
2/28/2024
Susan B. VERIFIED CUSTOMER
Great service!
2/28/2024
Frederic S. VERIFIED CUSTOMER
Raymond did an incredible job of giving me confidence that my vehicle would be taken care of, and delivered in full! 2 thumbs way up!