Everyone was very professional and most courteous. And I appreciate the timely fashion for the completed work. Always a pleasure to be there from buying the RAV4 to service.
8/29/2024
Arturo T. VERIFIED CUSTOMER
They give me one price by phone and after when I go to pay they said me anhoter price
Is no good
8/29/2024
Karen T. VERIFIED CUSTOMER
Ana Always makes me feel totally taken care of!!! She is the Best!!
8/29/2024
Pilar R. VERIFIED CUSTOMER
Excelente servicio
Me entregan mi carro hasta lavado por fuera
8/29/2024
Timothy B. VERIFIED CUSTOMER
I left a voicemail for the Service Mgr, talked to the service associate, and responded via email survey…
Please call me at ****-****-xxxx
8/28/2024
Pascual C. VERIFIED CUSTOMER
Después de que checaron mi carro me dijeron que estaba listo me tocó esperar mucho tiempo a que me entregaran el carro , y según me lo lavaron y me lo dejaron más sucio de lo que estaba y muy mojado , eso no está bien! ????
8/28/2024
Roy S. VERIFIED CUSTOMER
Good work. Thanks.
8/28/2024
Kelly F. VERIFIED CUSTOMER
I dropped off my vehicle on Sunday evening on 8/25 for oil change service. I also noted that my driver side lock sometimes doesn’t close all the way and asked to have it fixed. On Tuesday 8/27 at 2:10pm Ana contacted me to tell me that she just submitted a request for approval to order parts needed to fix the lock (after 2 days?!). I couldn’t be without a car for the 3rd day so I requested my car to be released back to me. When I picked up the car at 5pm, I was shocked to find out that not even oil change was performed on y car after 2 full days. I’m shocked and disappointed that Toyota dealership provides such substandard service.
8/28/2024
Joseline O. VERIFIED CUSTOMER
Very communicative and friendly
8/28/2024
Arlene K. VERIFIED CUSTOMER
Great service!
8/28/2024
Adam S. VERIFIED CUSTOMER
I dropped the truck off just after two. The attendant told me it would be quick as it was a 5000mile service and they weren’t that busy. I walked back and arrived just after 4. Went to the payment desk and the truck wasn’t even registered in the system. Then had to wait another hour for the service to be completed. If I hadn’t just arrived I highly doubt my truck would have even been serviced. Usually the service is great and this is a one off but it was very frustrating
8/27/2024
Jeff A. VERIFIED CUSTOMER
Ana was very friendly yet professional. I trust her advice regarding my 2023 Tundra. She is a credit for Souh Coast Toyota.
8/27/2024
Steven I. VERIFIED CUSTOMER
Stephanie did a great job in welcoming me and explaining things when my car was done for service
8/27/2024
Amparo G. VERIFIED CUSTOMER
Muy satisfecha buen servicio gracias
8/25/2024
George C. VERIFIED CUSTOMER
Excellent quality service thank you very much
8/25/2024
Jose &. VERIFIED CUSTOMER
Richie is the best
He always goes out of his way for my and daughters
8/24/2024
Ramon O. VERIFIED CUSTOMER
Love South Coast Toyota!
8/24/2024
Greg P. VERIFIED CUSTOMER
It took 2.5 hours for a simple oil change and 1.75 hours to install a new battery.