I appreciate being told I did not need a service that I thought I did, and however, she was able to squeeze me in for a full coolant flush today I appreciate that I was gonna wait till my hundred thousand mile service
9/12/2024
Ann K. VERIFIED CUSTOMER
Great service writer. Stephanie took great care of me.
9/12/2024
Jennifer B. VERIFIED CUSTOMER
Great customer service
9/12/2024
Vicky M. VERIFIED CUSTOMER
Raymond was very professional and seemed to have care for his customers. He was very nice.
9/11/2024
William J. VERIFIED CUSTOMER
This my third toyota and service has always been great. In fact when I went to pay I found out my vehicle was still covered and the service was free.
9/11/2024
Jacqueline G. VERIFIED CUSTOMER
Ana was there for me from the time i called in a panic to the time i arrived with the flatbed tow she was right there every step of the way Thank You Ana!
9/11/2024
Michael M. VERIFIED CUSTOMER
great staff
9/11/2024
Teresita D. VERIFIED CUSTOMER
It took longer than I expect especially in wanting to leave, picking up my car took a long time!
9/11/2024
Daisuke I. VERIFIED CUSTOMER
Thank you again for taking care of our car.
Ana was great as always
9/11/2024
Francine W. VERIFIED CUSTOMER
Everyone was very professional.
9/10/2024
Brendan O. VERIFIED CUSTOMER
Ray was great, the customer service was great,
9/10/2024
Yvonne P. VERIFIED CUSTOMER
Ray is always friendly and is a very helpful advisor. I have been coming to South Coast Toyota for years and he is the reason that I and my family keep coming back because of Rays excellent customer service!
9/10/2024
Massoud A. VERIFIED CUSTOMER
Ana has been always helpful over the years
Thanks for follow up
Massoud
9/10/2024
Douglas L. VERIFIED CUSTOMER
Ana fully understands what it means to provide good customer service…knowledgeable, listens and takes of business… she made me feel comfortable and informed…keep up the good work??????
9/10/2024
Futoshi N. VERIFIED CUSTOMER
Thank you!
9/8/2024
Jared R. VERIFIED CUSTOMER
The service was fine but when I reviewed the paperwork I received back there were two issues identified that needed action. This was not discussed with me when I received the car back and verbally it was indicated that everything looked good. So by the time I reviewed the report I was unable to ask questions about urgency and necessity to address these issues and if they are covered under warranty.
9/8/2024
Hilda B. VERIFIED CUSTOMER
Quote was for $145. I was not notified of the increase to $222 until I went to pick up my keys. I will not return.