Online the amount was $76 for the oil change. I was charged over $90 (minus the 5 off coupon). I spoke with the manager and she said prices have gone up. I expressed my displeasure and told her that I probably will not come me back due to the rate increase. You are losing a long time customer with three current Toyotas. We have bought cars, traded cars and faithfully had them serviced with Sunshine Toyota (2 Siennas, 3 Camrys, rav 4, and Highlander. Unfortunately the service fees are above what I would like to pay. Additionally, there was no printout with the iteams checked or services recommend. - Jeff J
12/31/2024
Kyle G. VERIFIED CUSTOMER
Sara is the best service advisor I have ever had to deal with. The service team is the best and get you back on the road fast!!
12/31/2024
Karen K. VERIFIED CUSTOMER
Better communication and scheduling system.I was told it would take 1 hr. At 11/2 hr I asked about it. I understood why. At 2 1/2 hr I again asked, explained I had to be at a meeting. Magically my car and key came in 10 min or so. I went to my meeting and had to come back to get the new key programmed to my car. There was a mix up in scheduling last week. This was my 2nd time to make an appt. I get there and the man tells me I am not on the schedule. He hunted around and finally found me somewhere else, not on the schedule. After last weeks scheduling snafu, I wasn't amused
Don't bother to call. Staff was nice and the saving grace. .
12/31/2024
William S. VERIFIED CUSTOMER
Very infrequent follow up and not responding to text messages.
12/31/2024
Matthew F. VERIFIED CUSTOMER
Perfect experience. Very satisfied customer and I look forward to future business.
12/29/2024
Daniel M. VERIFIED CUSTOMER
Always enjoyed getting my vehicle serviced at your dealership.
Keep up the good work!!!
12/28/2024
Elizabeth S. VERIFIED CUSTOMER
Still havent been called back by by the warranty manager on our new car tires.
12/28/2024
Daniel B. VERIFIED CUSTOMER
Excellent.
12/28/2024
Jodie A. VERIFIED CUSTOMER
It was very nice to deal with Sara. In the past the service person at the desk has not been pleasant and has had a snippy attitude. Sara was very nice.
12/28/2024
Alba M. VERIFIED CUSTOMER
Excellent service!!!
12/28/2024
Robert C. VERIFIED CUSTOMER
Sara is an asset your dealership. She knows we’re job well and is very courteous.
12/28/2024
Tiffany B. VERIFIED CUSTOMER
Great experience. Very happy with both of my Toyota vehicles that I bought from sunshine Toyota. Very happy with the service I get when needing to come in for any repairs or oil changes.
12/28/2024
Andrea P. VERIFIED CUSTOMER
Alysa is such a joy to be around each time I visit the dealership. She has such a bright light and is such a great advocate for Sunshine Toyota. I am so glad that each time I have been there recently that I have been able to work with Alysa!
I did not have plans of getting tires, but after inquiring about pricing, I was sure that was the only way to go. Alysa did such a great job at explaining each quote to me. I took those quotes home and later called and received a call back from Alysa set up the appointment and was able to get the appointment immediately after the holiday and I truly only scheduled this a couple days before the holiday.
I work in healthcare, and I know the value of having an employee such as Alysa because it is not often that you find those people.
12/28/2024
Brian H. VERIFIED CUSTOMER
Alysa was very helpful. She provided good and accurate information as well as having very good follow through.
12/28/2024
Mark M. VERIFIED CUSTOMER
Courtney does a fabulous job. She is always so curious and accommodating
12/25/2024
Larry E. VERIFIED CUSTOMER
I really like Jeff working on my car. Does a great job.
12/25/2024
Brett C. VERIFIED CUSTOMER
Courtney is amazing always takes the best care of us!!
12/22/2024
Lynn D. VERIFIED CUSTOMER
Always a pleasant experience getting my vehicles serviced at Sunshine
12/21/2024
Linda H. VERIFIED CUSTOMER
She was so kind and professional. I knew they were extremely busy but she never seemed overwhelmed when I came in the get a headlight changed. This is why I always c9me to sunshine!