The service team is always kind and tentative to my needs. They recognize and always assure I feel welcomed. My vehicles are in great shape due to the service I have received over the years.
1/8/2025
Susan B. VERIFIED CUSTOMER
Use of loaner car was very helpful
1/8/2025
Greg M. VERIFIED CUSTOMER
Sara was extremely busy, but still was very courteous and professional. She did a great job.I didn't catch the technicians name I talked to but he was extremely friendly and knowledgeable.Thankyou Sunshine Toyota.
1/8/2025
Robin R. VERIFIED CUSTOMER
The oil change and tire rotation were done way before I expected! Staff was super nice and very helpful! Comfortable seating with cozy atmosphere. Drinks and snacks were there if needed. Will be back again!
1/8/2025
Kevin S. VERIFIED CUSTOMER
Everything was great
1/8/2025
Steven L. VERIFIED CUSTOMER
Please don't ask your customers to answer a 1 question survey about their service rep and then direct us to a link that asks additional questions and then tells us were going to get more surveys sent in the next couple of days. That's **** ****. If you're deceitful about that what other **** lies are you tossing our way? If I had loyalty to any one dealership, you should've lost me right there.
1/7/2025
Steve H. VERIFIED CUSTOMER
Great service!
1/7/2025
Elijah P. VERIFIED CUSTOMER
The service team has always been very informative and helpful. It's always a pleasure working and talking with them:)
1/7/2025
Paul N. VERIFIED CUSTOMER
Thank you for your quick service
1/7/2025
Christopher B. VERIFIED CUSTOMER
Sara is very helpful. I appreciate her and getting my truck fixed.
1/5/2025
Laura B. VERIFIED CUSTOMER
After routine service and tire rotation and reset tire PSI light on 7 December, the tire light on the instrument panel would not go out. We drove back to the dealership and was told that it was a faulty sensor and it was covered under extended warranty. The part had to be ordered.
We were told the part was in and we made an appointment. We drove back to Battle Creek in poor weather and after service, we were informed that the sensor was not faulty and just needed to be reprogrammed, an additional $47.98!
Not completely happy, to be honest with you.
1/4/2025
Janice M. VERIFIED CUSTOMER
Great service!
1/4/2025
Brent D. VERIFIED CUSTOMER
I’ve trusted you folks for 12 years.
1/4/2025
Margaret M. VERIFIED CUSTOMER
I will be happy to complete a survey
1/3/2025
Ryan R. VERIFIED CUSTOMER
Replaced drivers mirror on the way home noticed the inside plastic piece missing, called the service and they knee because it broke when removing to replace mirror like no one told me this when i got my truck back ??? And still haven’t received my owners manual that was missing when i bought the truck
1/3/2025
Wayne K. VERIFIED CUSTOMER
I appreciate the help I got with the weird noise coming from my truck. They pin pointed the cause and recommended a practical solution. Thank you.
1/3/2025
Cynthia G. VERIFIED CUSTOMER
Courtney was very friendly and courteous. Always a pleasure working with her on my prius service needs
1/1/2025
Susan G. VERIFIED CUSTOMER
Sara welcomed me, was always smiling, efficient, and has a great
personality!
1/1/2025
Ann O. VERIFIED CUSTOMER
My car is not fixed yet, but they have supplied me with a loaner car that is wonderful. I am able to get to and from work that relieves a lot of stress and keeps me from having to make a lot of other arrangements. Though it is difficult to figure out exactly what’s going on with the computer I know that my car is in the best hands and so far the process has been relatively painless. In fact, I’ve told other people who have had issues with their cars to take it to Sunshine Toyota to get fixed because I think they’re great.
12/31/2024
David M. VERIFIED CUSTOMER
Brand new car that I haven’t been able to drive in 6 weeks that they want to blame is bad gas, sat for 3 weeks to find out it’s not bad gas called to ask questions no one knows how to answer, I mean THEY CANT EVEN CALL BACK!!! The car literally is not drivable this is a vehicle needed for work and they can’t figure out how to fix it so the shop is scratching their heads and picking their noses waiting on what a Toyota engineer thinks it could be to repair over the phone. If I could move it somewhere else I would have already to be repaired and repaired correctly. Unfortunately I have no choice. Bad gas is not a reason as to why antifreeze is leaking out of my exhaust and my car is galloping and booming.
They sold me a lemon it’s under warranty and they refuse to fix it. I’ll never recommend this dealer or Toyota vehicles!!!