I’ve been on the phone with Ford trying to get this problem straightened out. Thank you for getting everything up and running again, and at a few hundred less than what I was expecting!
11/18/2023
Jerome W. VERIFIED CUSTOMER
Wish they had put air in the tires...
11/18/2023
Regina M. VERIFIED CUSTOMER
Josh did a great job! And the Technician did the requested work to perfection. L
11/18/2023
Bobby C. VERIFIED CUSTOMER
As. Far as I can tell i have no reason not to be satisfied
11/18/2023
Robert W. VERIFIED CUSTOMER
Professional
11/17/2023
Michael And. VERIFIED CUSTOMER
I was to have (5) oil changes with my 2022 F250
We were charged for the service.
11/17/2023
Ralph A. VERIFIED CUSTOMER
Yes I was very satisfied
11/17/2023
Janell &. VERIFIED CUSTOMER
The company website is horrible. I made an appointment a few weeks back and when I went to try to verify my appointment time the site did not have a place to look. It was more concerned about selling me a car than helping me find my service appointment. Also the site was terrible trying to make an appointment. Your site needs work. The crew at Greenfield was great as well as the service provided.
11/16/2023
Barbara H. VERIFIED CUSTOMER
Josh seemed annoyed with me. I am frustrated that I have a 2020 vehicle that clearly has issues but dealership can’t seem to find issue. Disappointed I’m being stranded and having issues with newer vehicle. I keep bringing vehicle in a charged $100 per visit when same issue that’s still not solved.
11/16/2023
Bonita B. VERIFIED CUSTOMER
They were very thorough with telling me about my car. I would like to have had a print out on what they checked about battery, and the starter
Thank you
Bonita B
11/16/2023
Lynn W. VERIFIED CUSTOMER
Got my vehicle scheduled and service completed within a timely manner and back within hours. Always great customer service with Autumn and the other staff.
11/16/2023
Michael M. VERIFIED CUSTOMER
Job well done.
11/15/2023
Pamela R. VERIFIED CUSTOMER
Very friendly, and service was done on time. Well done
11/15/2023
Ray G. VERIFIED CUSTOMER
Josh checked out our concern and verified that we could safely continue our journey home and have the needed repairs performed by our local Ford dealership.
We returned home and had the necessary repairs completed at Irwin Ford and the truck is like new again.
Thank you Josh!
11/14/2023
Candace S. VERIFIED CUSTOMER
Audrey is awesome
11/14/2023
Victoria M. VERIFIED CUSTOMER
Great job Autumn
11/14/2023
Lawrence S. VERIFIED CUSTOMER
Thank you I will be glad to give you a good review.
11/14/2023
Robert R. VERIFIED CUSTOMER
Keep up the good work
11/14/2023
Richard R. VERIFIED CUSTOMER
It took almost two hours for an oil change. I also was asked to leave a review after I purchased the truck and I would receive a voucher for a free oil change and car wash. I never received any voucher for a car wash.
11/14/2023
Bobby R. VERIFIED CUSTOMER
Appreciate the professional service I received and the overall professional environment of the Service Dept.