Thanks Autumn and her team! I appreciate you guys!!
5/8/2024
Nicole B. VERIFIED CUSTOMER
Easy and convenient check in and check out.
5/8/2024
Pam B. VERIFIED CUSTOMER
Friendly and professional
5/8/2024
Sharon T. VERIFIED CUSTOMER
She was very efficient
5/8/2024
Tanya M. VERIFIED CUSTOMER
I do not however feel it should have taken so long. An hour or more?
5/8/2024
Kristine M. VERIFIED CUSTOMER
Friendly and polite. Quick service at my home.
5/7/2024
Carrie Louise. VERIFIED CUSTOMER
Professional service, friendly. Completely satisfied.
5/7/2024
Max S. VERIFIED CUSTOMER
I have no complaints.
5/7/2024
David S. VERIFIED CUSTOMER
She was very polite and attentive.
Thanks
5/6/2024
Brandon D. VERIFIED CUSTOMER
As always Josh is professional and you service team is quick and thorough.
5/5/2024
Nicole G. VERIFIED CUSTOMER
Two days after getting my truck back and being told it was repaired my engine light again came on and I was experiencing the same issues as when I brought my truck in to originally be fixed. I mentioned prior to the repair there could be a timing chain issue due to high idle and stuttering I experienced with the vehicle. After the repair I was told there was just a wiring concern that was fixed. The truck has not been repaired and I spent $550 to fix a wire that did not fix the issue. I feel due to being a woman my concerns were not validated and “something” was “fixed” just to try to satisfy me. Unfortunately this is not the first time I have had service with this dealership and felt I was being treated differently due to being a woman. To be honest I dread having to come to this dealer for concerns but this is the closest dealer to me and other mechanics say my current issues have to be remedied by the dealer only. I just want my truck repaired and to be treated fairly. I have owned many Ford vehicles but at this point I am really considering not purchasing another. I will give credit when due and I was able to have my truck diagnosis rather quickly without an appointment which was appreciated as it is very difficult to schedule any appointment for service other than oil changes as the website does not allow it and the scheduler is busy often. Please let me know what additional information I can provide
5/5/2024
Susanna C. VERIFIED CUSTOMER
Josh is always helpful and friendly.
I didn’t have an appointment and he get me right in and took care of the concern in less than an hour.
I always appreciate his kindness, understanding of the issue and quick turnaround
5/4/2024
Richard M. VERIFIED CUSTOMER
Service is always prompt, efficient, and professional at Capitol City Ford—Greenfield
5/3/2024
Patricia F. VERIFIED CUSTOMER
It was awesome!
5/2/2024
Elden D. VERIFIED CUSTOMER
Friendly and knowledgeable
5/1/2024
Jay S. VERIFIED CUSTOMER
I had a wonderful experience today. Audrey did an excellent job. Thank you for asking.
5/1/2024
Zina W. VERIFIED CUSTOMER
Very professional and convenient
5/1/2024
Michele C. VERIFIED CUSTOMER
Autum was kind snd knowledgeable of all questions I asked and provided answers.
5/1/2024
Jackie R. VERIFIED CUSTOMER
Your services are so trustworthy, that is so very much appreciated. Thanks for all you do??