I love the pick up/drop off vehicle service.my husband is currently in the hospital, so this was a great service for me. The young man that picked up & dropped off was kind & courteous.
5/21/2024
Andrew Y. VERIFIED CUSTOMER
Audrey always makes it easy to get my oil change. They even came and picked my truck up!
5/21/2024
Kelly F. VERIFIED CUSTOMER
The fuse box lid on the drivers side keeps falling down. I noticed it when I got back in the car after servicing and the mechanic pushed it back into place but soon after I left the dealership it fell again. It keeps falling open after I hit a few bumps. I don’t know the proper “fix” but can think of a few. I’ll run it back by to see what you folks say is the proper fix. Other than that issue I was very pleased. Kelly F
5/21/2024
Nancy V. VERIFIED CUSTOMER
Thank you so much!
5/21/2024
Stacy E. VERIFIED CUSTOMER
Everyone is always so wonderful!
5/20/2024
Beth B. VERIFIED CUSTOMER
Thank you!!
5/19/2024
Kimberly I. VERIFIED CUSTOMER
Josh is wonderful ????
5/18/2024
Debbie S. VERIFIED CUSTOMER
Josh took the time to explain concerns I had with tires. Very professional and friendly. Nice to know there is still great customer service!
5/17/2024
Derek S. VERIFIED CUSTOMER
Thanks, my first time using your service center…everything ran smoothly and I had a good experience. I’ll be happy to share my thoughts in the survey.
Derek
5/17/2024
Linda B. VERIFIED CUSTOMER
Service personal friendly and very informative ????
5/17/2024
David B. VERIFIED CUSTOMER
The mechanic that came out was excellent.
5/17/2024
Robert D. VERIFIED CUSTOMER
Scheduling services was easy, and the service writer was professional and thorough in getting my truck checked in. All service personnel were personable, and made my appointment as pleasant as possible. I will continue to take my truck to Capital City Ford in Greenfield,Indiana, for services.
5/16/2024
Kim T. VERIFIED CUSTOMER
Appreciate that you do service at my home.
5/15/2024
Larry M. VERIFIED CUSTOMER
No problem w/service. Vehicle is just old and some parts are not available.
5/15/2024
Robert E. VERIFIED CUSTOMER
All serve reps were professional and courteous. Fuel gauge issue was supposedly resolved. Fuel gauge showed full upon leaving dealership and paying $800. Next fill up gauge was not working correctly. Returned to dealership to have issue addressed and this time told there was a problem with a fuel module.
Out $800 told repaired and next told additional $400 to repair?
Just didn't sit well. I declined due to lack of funds. Understanding labor and analysis fees but I feel like remaining money wasted.
5/13/2024
Jeffrey B. VERIFIED CUSTOMER
Great work as always!! Thanks
5/11/2024
Shawn M. VERIFIED CUSTOMER
She is great to work with
5/11/2024
Gary L. VERIFIED CUSTOMER
Of course
5/9/2024
Joseph A. VERIFIED CUSTOMER
Audrey is great to do business with. She calls me back fast with a solution to my cars problem n a quote to fix it. She is an asset to your company.