I brought up that the RCD was not working on my car. The service rep did not know what could cause that, and said it would be “checked out”. I don’t think it was. I recently replaced the battery, and that was why the RCD was disabled. I found the procedure to reset it in the user manual. It is now working again. I’m overall satisfied with the service I received, but I think a dealership should be able to easily identify and correct such a simple problem. Not calling you out, just thought you’d like to know. Thanks!
8/7/2023
John S. VERIFIED CUSTOMER
I scheduled an oil change and tire rotation. I was told the lug nuts on my 2017 tundra needed to be replaced at a cost of $428. When I declined I was told oil change yes but no tire rotation. So I had to go elsewhere to get my tires rotated. I’ve own three ford trucks and two Chevy trucks. I’ve owned multiple cars as well. Not once have I ever had to replace lugs nuts on any of them. This is my first and probably my last Toyota tundra. I can’t say I have had any complaints about the truck other than maybe the gas mileage, but that wasn’t unexpected. But lug nuts? My tundra has 140k on it so it’s about time for a new truck. Sorry to say I’ll most likely be going back to ford or maybe a Chevy.
8/7/2023
Ricci Y. VERIFIED CUSTOMER
Second time I've taken my vehicle in for an oil change, I wait an hour and then am handed my keys back and told it doesn't need an oil change for another 4/5k miles. I schedule the oil change to get an oil change. I won't be back to this location. Waiting for an hour plus for absolutely nothing...
8/6/2023
WENDELL P. VERIFIED CUSTOMER
Thanks for taking care of me
8/6/2023
Anthony D. VERIFIED CUSTOMER
All of my experience with Toyota of Greer have been great. You have a great team and great service. Thanks!
8/6/2023
Carol C. VERIFIED CUSTOMER
EV software update took 15-20 min but I waited 2.5 hrs and was told it was not finished when 5:30 rolled around, I was told I could leave it and come back. I insisted it be finished and within 30 min I had my EV back. I drive for a living and this delay was crazy. If you want to sell and support EV then probably need to prioritize a mfg update that impacts charging.
8/6/2023
Elana W. VERIFIED CUSTOMER
It always Great service
Completely satisfied,
8/6/2023
Charles A. VERIFIED CUSTOMER
April was pretty awesome. Seemed like she really knew what she was doing; this kind of thing goes a long way in terms of customers having confidence that their automobile is at the right place.
8/6/2023
Chandraka A. VERIFIED CUSTOMER
Everything was GREAT! I was in and out! He told me some informative information about my car and I gladly appreciate that.
8/5/2023
Adrian P. VERIFIED CUSTOMER
Yes
8/5/2023
Penny L. VERIFIED CUSTOMER
.
8/5/2023
Kristen B. VERIFIED CUSTOMER
I always call James first for all of my vehicle needs. If he isn’t available, unless it’s an emergency, I try to wait for him. I also recommend him to all of my friends and family.
8/5/2023
Jacqueline R. VERIFIED CUSTOMER
Excellent customer service
8/5/2023
Ernest D. VERIFIED CUSTOMER
Sean did everything possible to make this a great experience. Attitude is excellent. Will definitely return for service.
8/4/2023
Carlos I. VERIFIED CUSTOMER
Excelente good attention, thank you
8/4/2023
Lisa B. VERIFIED CUSTOMER
Great service from this young man!
8/4/2023
Marie R. VERIFIED CUSTOMER
He was very kind and professional.
Toyota of Greer is the best dealership in the South!!!
8/4/2023
David W. VERIFIED CUSTOMER
Keith was outstanding today. Very professional.
8/4/2023
Tina C. VERIFIED CUSTOMER
Wow! Outstanding! I added comments and they were able to comply without stressing me. This is the best Toyota service department. I will be committing all my service here.