Some of what was found should have been found during service and not coming in for a flat tire and 988.00 later!!!
7/5/2023
Mary K. VERIFIED CUSTOMER
Jordan did a great job
7/5/2023
Adrien E. VERIFIED CUSTOMER
He was respectful and on time
7/5/2023
Jason B. VERIFIED CUSTOMER
Erica was very helpful and returned my calls promptly!! Great service!!
7/4/2023
Daniel C. VERIFIED CUSTOMER
Always a pleasure working with the Akins Ford Service Center.
7/3/2023
Harrold Buddy. VERIFIED CUSTOMER
Always a pleasure to visit Akin!
The staff is so polite and helpful!
7/3/2023
Alice O. VERIFIED CUSTOMER
I like the way they got my truck in and out where I could be on my way.
7/2/2023
Richard B. VERIFIED CUSTOMER
Very good , excellent service .
7/2/2023
Michael K. VERIFIED CUSTOMER
Great job as always !
7/2/2023
Rick C. VERIFIED CUSTOMER
JP was professional and courteous! It was a pleasure to work with him!
7/2/2023
Keenan B. VERIFIED CUSTOMER
ok
7/2/2023
Jeffery W. VERIFIED CUSTOMER
Always do a good job at Akins
7/1/2023
Dena P. VERIFIED CUSTOMER
Jordan was very personable and knowledgeable about service.
7/1/2023
Brittany L. VERIFIED CUSTOMER
Great Customer Service
7/1/2023
Mary Beth. VERIFIED CUSTOMER
Steven Smith is hands down the BEST service advisor I have ever worked with. I have worked in dealerships myself, and I've never met anyone that goes above and beyond as much as he does. I wish he could train everyone else to be so caring and efficient. Literally, the best. I appreciate him very much.
7/1/2023
Mark O. VERIFIED CUSTOMER
Mr Smith was a real professional
The people in the rental department were a pleasure to deal with my only complaint is the people in the rental office should have informed me on how to start the hybrid truck and how to unlock the gas door brother than that I'm glad I brought my truck at Akins
Thank you
Mark O
7/1/2023
John S. VERIFIED CUSTOMER
I do not like to have to leave my truck for 5 days or more before anyone even looks at it! Akins Ford I’d not respectful of their customers’ time. I’ve read your feedback online, and I am not the only customer who feels this way! Ridiculous!!
7/1/2023
Brijesh G. VERIFIED CUSTOMER
It's been three weeks and the only response I received from service (via text) is that one of the test came back in normal. I reported two different issues with the car (all immediately after purchase) and this time I provided evidences. But no one is calling me to discuss jt. If you don't have enough tech to test and give a proper update, please let me know, I would rather take the vehicle to somewhere else.