Prompt very friendly knowledge
And fair pricing. Friendly caring employesMy Kind Of Dealership Thank you
6/29/2023
Gary H. VERIFIED CUSTOMER
The technician that was here was great. Prompt, informative and helpful. Thanks.
Don’t send any more surveys on this job.
6/29/2023
Marilyn B. VERIFIED CUSTOMER
Could not have asked for better care .. so fortunate to have chosen Akins Ford to purchase my vehicle!!
6/29/2023
James S. VERIFIED CUSTOMER
I had been emailed 2 coupons for free oil change and balance of tires
I gave this to the gale at checkout
But I was still charged on my invoice .
Disappointing , even after I asked .
In addition I was charged twice for additional shop supplies .
Totaling just shy of $100
What possible ship supplies are there for oils changes and rotation of tire and front end balance .
After I am already charged for all parts ….
I feel like i’m being price gouged when charging this fees ans Sometimes twice .
Please do note that I like and trust Erica roe , I think she’s super nice and is doing a great job for Aikens!!!!
Jim Shea
6/29/2023
John S. VERIFIED CUSTOMER
Great experience!
6/29/2023
Curtis C. VERIFIED CUSTOMER
The tech was on time, he was courteous, explained the problem, and the fix.
6/29/2023
Amanda H. VERIFIED CUSTOMER
Steve went above and beyond to help me get my car fixed as soon as possible.
6/29/2023
Arkisha H. VERIFIED CUSTOMER
Very friendly and kind person
6/29/2023
Martin Marietta. VERIFIED CUSTOMER
The service crew was very helpful, and they were transparent with everything, telling me up front what was needed and consulted with me before doing anything to make sure it was okay. Thanks Aikens!
6/29/2023
Yvonne C. VERIFIED CUSTOMER
Everything went very smoothly and I’m very happy with the service
6/29/2023
Adriana W. VERIFIED CUSTOMER
Is niece to work with someone so professional.
6/29/2023
Not-Provided B. VERIFIED CUSTOMER
Thank you and Mike is awesome great customer service
6/29/2023
Beverly F. VERIFIED CUSTOMER
Zach was very helpful today. Great customer service!!!
6/29/2023
Paul J. VERIFIED CUSTOMER
No mpi done or no results given to me otherwise, the service was great and the service writer was fantastic
6/29/2023
Matt M. VERIFIED CUSTOMER
Steven did a good job and I’m totally happy with how everything went.
6/29/2023
Tamara C. VERIFIED CUSTOMER
Very friendly and efficient!
6/29/2023
Benjamin H. VERIFIED CUSTOMER
Steven is a wonderful service advisor, recommend for all vehicles for my friends and family, I only want to deal with him from now on, how has this guy not been promoted yet!?! Steven is a great asset for Akins ford y’all should feel lucky to have him as an employee