I haven't been contacted about my vehicle yet. I am waiting on Akins to order the parts for a recall. I don't even know who the person is who the text asked me about because nobody has contacted me.
10/23/2023
Matthew R. VERIFIED CUSTOMER
Had 3pm appointment for oil change, showed up early (2:15) and was informed it would be 3 hours. Truck was ready at 5:15. 3 hours for an oil change and a tire rotation with an appointment is mind boggling.
10/23/2023
Steven B. VERIFIED CUSTOMER
Thanks
10/23/2023
Ranch Viejo. VERIFIED CUSTOMER
Very satisfied with the customer service
10/23/2023
Joshua M. VERIFIED CUSTOMER
IT WAS GREAT
10/23/2023
Darrell T. VERIFIED CUSTOMER
Katie was very responsive and kept me informed of the status of my expedition service. She’s kind and listens. Thank you Katie.
10/23/2023
Luther B. VERIFIED CUSTOMER
Quick service and great customer service!
10/23/2023
Alicia S. VERIFIED CUSTOMER
Great service but oil change took 2 hours
10/23/2023
Douglas B. VERIFIED CUSTOMER
Provided great support through out the process!
10/23/2023
Jacob B. VERIFIED CUSTOMER
The availability and eagerness of getting parts and fixing my vehicle was exceptional and I will definitely be back
10/22/2023
Mike H. VERIFIED CUSTOMER
Kati gave great communication.
10/22/2023
Mary R. VERIFIED CUSTOMER
Zach was very helpful and efficient. It would be good if he made more eye contact.
10/21/2023
James C. VERIFIED CUSTOMER
Charles did an excellent job
10/21/2023
Donna E. VERIFIED CUSTOMER
Issue is not fixed. Very unsatisfied that Ford does not have a solution for this. Will be calling the manager! The service tech is awesome, not his fault.
10/21/2023
Leonard T. VERIFIED CUSTOMER
Katie did a great job!
10/21/2023
Mattie H. VERIFIED CUSTOMER
The staff was so courteous and professional. Keep up the good work.
10/21/2023
Robert G. VERIFIED CUSTOMER
Yes I was satisfied
10/21/2023
Kara And. VERIFIED CUSTOMER
Eric is the most accommodating & professional service advisor I have yet to meet. I have traveled all over the USA.