Only thing was the tire pressure was 10lbs low in all 4 tires and the oil change sticker was not replaced
1/24/2026
Lawrence J. VERIFIED CUSTOMER
Eric is the best!
1/23/2026
Evergreen Lawncare. VERIFIED CUSTOMER
Thank you for your friendly and competent service !
1/23/2026
Boyd D. VERIFIED CUSTOMER
The 1st time this problem occurred, I had scheduled an appointment and was going to bring to the dealership but the window started working. It was warmer. Then I scheduled another appointment and drove 45 minutes to get there. They put a lubricant on the window and it did work. Then I drove 120 miles and rolled down the window. It would not roll up. I had to drive 80 miles in 29 degrees weather. I froze. Then I found out that there was a recall on my window. This could have been resolved sooner. This doesn’t sit well with me after driving there and no one looked at the recall. I really want an explanation plus something monetary. Again I drove 80 plus miles in 29 degrees weather with window down and spent mileage going to dealership. That’s over 100 miles. All I got was … sorry. This is not acceptable when there was a recall on my problem.
1/23/2026
Farrell B. VERIFIED CUSTOMER
Rudy was very knowledgeable and professional.
1/23/2026
Javier C. VERIFIED CUSTOMER
Brandon provided excellent service
1/23/2026
Norman V. VERIFIED CUSTOMER
Ashley was super friendly and very helpful. She informed me of everything that was done and needs to be done.
1/23/2026
Top Tier. VERIFIED CUSTOMER
Due to numerous product issues with the F250, I have had numerous interactions with Ashley Pirkle. She is always a pleasure to work with and consistently provides updates and attention to my issues.
Service is a 10. Product is a 5.
1/23/2026
Randall W. VERIFIED CUSTOMER
Melvin was polite, informative and professional
1/22/2026
William J. VERIFIED CUSTOMER
The service department got me in and out quickly as promised. I love the service lounge where I can ×work in comfort while my car is serviced. The excellent service team is what keeps me coming back the most. Sales team is good as well but without the followup of an excellent service team, customers suffer and usually will not return.
I will be back! ????
1/22/2026
Richard C. VERIFIED CUSTOMER
Akins FORD delivered again. The service department is phenomenal. Can’t wait for the new facility.
1/22/2026
Summit Lawn. VERIFIED CUSTOMER
Excellent!
1/22/2026
Kasey R. VERIFIED CUSTOMER
He was amazing!
1/22/2026
William A. VERIFIED CUSTOMER
Albert is excellent at taking care of his customers
1/22/2026
Shannon H. VERIFIED CUSTOMER
Ashley is very professional, knowledgeable and friendly. She answered all my question and kept me informed regarding the status of my vehicle.
1/22/2026
George D. VERIFIED CUSTOMER
This was my first service visit to Akins and I was impressed with the efficiency of the service department
1/22/2026
Ross T. VERIFIED CUSTOMER
Mike and his team is the best?
1/22/2026
Randall T. VERIFIED CUSTOMER
Amazing service!
1/22/2026
Peter F. VERIFIED CUSTOMER
**** in service dept. was very responsive and did a nice job of keeping me updated.
1/21/2026
Scot H. VERIFIED CUSTOMER
Vanessa was very helpful and attentive. She did an excellent job and I am well satisfied with my visit.