Erica is very good with customers. She does a great job of answering questions.
1/28/2026
Robert C. VERIFIED CUSTOMER
Ashley is great
1/28/2026
Haley P. VERIFIED CUSTOMER
My car is 100% drivable. Got quoted for a completely new engine for almost $11,000. Not sure how a car can need a whole new engine but still be completely fine to drive? I fear I was trying to be ripped off or taken advantage of.
1/27/2026
Philip T. VERIFIED CUSTOMER
Rudy was excellent.
Very knowledgeable, he communicated well with the progress as well as the final results of the repair.
Thank you
1/26/2026
Thomas M. VERIFIED CUSTOMER
Prompt response, good communication, many thanks
1/25/2026
Steven L. VERIFIED CUSTOMER
The service was fast and efficient as normal. Mike kept me updated the whole time and the drivers were very professional.
1/25/2026
Michael D. VERIFIED CUSTOMER
Great service always!!
1/25/2026
Bradley K. VERIFIED CUSTOMER
Timely and pleasant.
1/25/2026
Nathaniel C. VERIFIED CUSTOMER
Very thankful for the quick lane service for oil change early on Saturday morning. Was so efficient I had time to return with my daughter’s Edge for oil change. Thankful for Akins Ford Service!
1/25/2026
Freddie G. VERIFIED CUSTOMER
Wesley was great and got me out early.He and Sterling addressed my concerns.Best in town.Thanks.
1/25/2026
Shari S. VERIFIED CUSTOMER
Great job this time.Thank you7y
1/24/2026
Cory L. VERIFIED CUSTOMER
Overall service of the vehicle was fine. Found it difficult to reach my service advisor and to get updates. This made it hard to plan for pickup of the vehicle when it was ready.
1/24/2026
Brett C. VERIFIED CUSTOMER
Excellent service!
1/24/2026
Mary S. VERIFIED CUSTOMER
Ashley was great as well as my technician.
1/24/2026
Freddie G. VERIFIED CUSTOMER
Wesley got me in and out ahead of schedule. He and Sterling answered my questions. Best service in town. Thanks
1/24/2026
Joseph R. VERIFIED CUSTOMER
Very satisfied
1/24/2026
Elven B. VERIFIED CUSTOMER
She was very helpful and finished on a timely manner.
1/24/2026
Charles D. VERIFIED CUSTOMER
I spent over $1500.00 there this morning getting an alignment and new tires. Some sort of gunk was left on all my tires and wheels and 1 of my valve stem caps was replaced with 1 that didn’t match the other 3.
Minor things I know, but in the past, I haven’t had to worry about these kind of issues. I drive over 20 miles (and past another Ford dealer) just to get my truck serviced at Akins.
1/24/2026
Wayne D. VERIFIED CUSTOMER
Jonah and the team at Akins did a great job for me. They were very efficient. I do wish Ford could solve the start/stop glitch. My wife has already had 4 batteries in her Jeep because of the same problem. Hopefully one of your mechanics will solve the glitch and get a pat on the back from the manufacturer. GOOD SERVICE!
1/24/2026
Ashley P. VERIFIED CUSTOMER
Ashton was great to work with. He explained everything thoroughly and he communicated with me during every step of the process. I had a very bad experience with the last dealership that I took my vehicle to and Akins far exceeded my expectations. I will definitely bring my vehicle back here again and will recommend Akins to anyone looking for service.