I am always satisfied with the service of my vehicle there at Akins Ford
The service is outstanding and and the workers
(Family as I like to refer to all the service personnel)
They treat you right
You are taken care of after the sale,
I would recommend Akins for everything
11/9/2023
Rickey S. VERIFIED CUSTOMER
Great job!
11/9/2023
Ivy R. VERIFIED CUSTOMER
I didn't get the same respect as saw other others received was very disappointed
11/9/2023
Howard H. VERIFIED CUSTOMER
I had 4 issues, and one specific issue was the collision alert activation.
Over 100 miles was tested and the alert did not activate when there was nothing in view. The collision alert activated twice on me when there was no hazard in front of me.
The windshield washer pump was replaced, a water leak at the sun roof was repaired, and an intake part was replaced. I had a rental car, and I glad to have transportation. I am “PLEASED”! Howard H
11/9/2023
Cherie P. VERIFIED CUSTOMER
Based on my experience, I would say he is an exemplary employee!
11/9/2023
Kenny A. VERIFIED CUSTOMER
Yes with the service part of the process. The process of getting to the service date was lacking quality customer service. Deanna got involved and things went smoothly from that point forward. Jonah was also a plus
11/9/2023
Matt F. VERIFIED CUSTOMER
Received a text yesterday to come pick up my vehicle. Your technician came out to my house to work on a recall on my truck two weeks ago. There’s seems to be a disconnect somewhere. I asked for documentation and was told it would be emailed to me and I never received anything. If I could get documentation stating the recall has been taken care of that would be great.
11/9/2023
Judy M. VERIFIED CUSTOMER
Absolutely worked out great with no problems. I appreciate the service
11/9/2023
Jack D. VERIFIED CUSTOMER
Ethan provided great service and kept me informed throughout the entire process. Thanks for having Ethan on your staff.
11/9/2023
Henry W. VERIFIED CUSTOMER
Thank you for taking care of our vehicle and finding the problem!
11/9/2023
Andrew R. VERIFIED CUSTOMER
Thank you for all the help
11/9/2023
Lissette B. VERIFIED CUSTOMER
Mr. Jordan was very professional and nice and I will do this again
11/9/2023
Henry S. VERIFIED CUSTOMER
Speedy service. Thanks.
11/9/2023
Frederick S. VERIFIED CUSTOMER
Everything went smooth and well. I was surprised at how fast it was done. Both service underwriters were friendly, courteous, and very helpful.
11/9/2023
Francis S. VERIFIED CUSTOMER
Love Zach he just wonderful best customer service ever. Always will ask for him.
11/8/2023
Garry D. VERIFIED CUSTOMER
Good job.
11/8/2023
Christopher M. VERIFIED CUSTOMER
Kati welcomed me to the service department, listened to and administered the check-in process and was prompt in getting my vehicle prepared to pay the charges.
11/8/2023
Linda M. VERIFIED CUSTOMER
Very impressed with Joe. He did a great job representing your dealership. Everyone I talked to at the dealership did an excellent job. Thank you so much!
11/8/2023
Kimberlee C. VERIFIED CUSTOMER
Thank you so much for taking care of my truck. Super glad to have it back. You all are very sweet, Thank you so much ??