Matt the mobile tech was great & very efficient. He got the van started & I took it to the shop & Ethan took it right away had it diagnosed & repaired & I was home in no time. Akins is the BEST!!! Thank you & Merry Christmas.
12/20/2023
Marshall C. VERIFIED CUSTOMER
A Great Big Thank You For All Your Help, Gerry, Tom, and **** for All Your Help. We truly Appreciate You Being There For Me.
Have A Blessed Christmas and Happy New Year.
Pastor Marshall B. Clack
12/20/2023
Randall W. VERIFIED CUSTOMER
On time and very professional!
12/20/2023
Maureen S. VERIFIED CUSTOMER
I was so thankful my van could be serviced today since I had no headlights and could not drive after dark. I called yesterday when I realized what was going on and they told me to come in today and they would look at it. They did and it’s fixed. Thank you
12/20/2023
Joanna S. VERIFIED CUSTOMER
Jaylynn was very helpful and constantly kept me informed about the status of my car even when it was waiting to get in for diagnostics.
12/20/2023
Sharon T. VERIFIED CUSTOMER
It was a good experience.
12/20/2023
James G. VERIFIED CUSTOMER
Jaylynn was very personable
and helpful. Kept in contact by phone and text
12/19/2023
Kimberly C. VERIFIED CUSTOMER
They did not do everything they said the did Car was low on antifreeze below add line. The air filter was very nasty. So that tells me they have not been looking at it just checking it off
12/19/2023
James H. VERIFIED CUSTOMER
Thanks , by the grace of The Almighty Living GOD hope to return... May the Almighty Living GOD bless whomever, have a Merry Christmas and a blessed New year,2024
12/19/2023
Sandra P. VERIFIED CUSTOMER
The wait was short and the service provided was of the highest caliber.
12/19/2023
Joshua M. VERIFIED CUSTOMER
Always good service. However, sometimes the service pricing is inconsistent from prior services.
12/19/2023
Henry L. VERIFIED CUSTOMER
Great!
12/19/2023
Thomas N. VERIFIED CUSTOMER
He was polite and professional.
12/19/2023
Robert W. VERIFIED CUSTOMER
**** advised me pros cons on flushing coolant and when transmission fluids should changed replaced.
12/19/2023
Craig P. VERIFIED CUSTOMER
Kind, and quick to respond to all of my questions!
12/19/2023
Thomas B. VERIFIED CUSTOMER
I had to keep reminding the service rep that I had premium car warrant Akin didn't want to cover any of the suspension components that was bad,after several conversations and saying that wanted to talk to management the components were finally approved.
12/19/2023
Russell G. VERIFIED CUSTOMER
I have worked on engines of all type, ranging from lawnmowers to cars to diesel machines that run in landfills. On this F150, I had replaced the starter andthe battery. And it still wouldn’t start correctly. I knew that a regular mechanic probably would not have been able to figure this out. I knew that this was an electrical or computer problem so rather than take it to the mechanic, I brought it to the Ford dealer because you people know the vehicles and the weird little things that happened to them. I am very happy to say that I’m glad I bought it to you the dealer. I thank you for getting it right and thank you Michael for working with me
12/19/2023
Bruce B. VERIFIED CUSTOMER
I really appreciate the professional service.
12/19/2023
Brittany L. VERIFIED CUSTOMER
Loved the service
12/19/2023
Jeannine A. VERIFIED CUSTOMER
Thanks to **** he was very understanding and professional in his customer service!! He’s a keeper for sure!! Also thanks to Akins Ford team as I’ve been a customer for over 13 years. Merry Christmas to you and your family!!