Great service. Greeted immediately and was updated on the progress of my truck’s maintenance. Quick turnaround! ????
1/4/2025
Travis M. VERIFIED CUSTOMER
Work seems to great and staff was wonderful. Not sure why it took almost three weeks to do the work when the parts were ordered two weeks in advance and I had an appointment for the work.
1/4/2025
Andres B. VERIFIED CUSTOMER
You guys are amazing. Truly help me in a very stressful moment in my life with my Jeep. You even came and picked it up and brought me my rental which I mentally appreciated and you even brought back my Jeep when it was repaired so thank you so much.
1/4/2025
Jace J. VERIFIED CUSTOMER
Christian was great! He was able to accommodate our service needs very quickly and thoroughly reviewed the multi-point inspection report with my fiancée.
1/4/2025
Jordan L. VERIFIED CUSTOMER
Awesome team!
1/4/2025
Hubert M. VERIFIED CUSTOMER
Very good service thank you for the good business
1/4/2025
Kimberly D. VERIFIED CUSTOMER
First oil change since purchasing my vehicle and I would definitely recommend Matthew to anyone I know! Great service!
1/4/2025
Brian W. VERIFIED CUSTOMER
We cannot believe the service that we get the dealership is hands-down, the best ever in the world great employees Jonah really took care of us. Will be back forever and continue to buy our cars there.
1/4/2025
Barbara T. VERIFIED CUSTOMER
The waiting room was freezing. Your staff is excellent and my service and vehicles I have purchased over the years have been excellent as well. I had my oil change and bought new tires and spent almost 1600.00 which I am not complaining about but could you please make the waiting area warmer. Thank you
1/4/2025
Carlton M. VERIFIED CUSTOMER
Vehicle was in for coolant leak. Bobby was friendly and knowledgeable. He did an excellent job with keeping us updated on vehicle status
1/3/2025
Melanie A. VERIFIED CUSTOMER
Jonah did a good job. Pleased with the service.
1/3/2025
Vic M. VERIFIED CUSTOMER
The service we received was excellent. We received detaiiled information concerning the necessary repair including a time frane for completion and also an accurate estimate for the cost of the job.
1/3/2025
Robert D. VERIFIED CUSTOMER
Mr. Mchorter was professionally accommodating and promptly assisted me and ready to answer any questions Iay have had.
1/3/2025
Brendan C. VERIFIED CUSTOMER
I appreciate your Service Department staff accommodating me during the holiday season and squeezing my Mustang in for an alternator issue and providing me with a courtesy ride home. I was also very happy with the quick turnaround replacing the battery and the alternator allowing me to pick up my Mustang on my day off. I continue to be a loyal Akins Ford customer because of these positive experiences.
1/3/2025
Scott S. VERIFIED CUSTOMER
Vanessa kept me well informed through the whole process. Deanna was exceptionally helpful with me on checkout going over my ticket.
1/3/2025
Gary Q. VERIFIED CUSTOMER
Great service!
1/3/2025
James O. VERIFIED CUSTOMER
Stephanie went above and beyond answering my questions..A GREAT asset to Akins
1/3/2025
Lisa R. VERIFIED CUSTOMER
Chris wentvway beyond to help me
1/2/2025
Kevin G. VERIFIED CUSTOMER
The communication was very poor throughout the entire process. I was on multiple times that I would receive a call back and did not. The worst part was when I was called to let me know my vehicle was ready. I went and picked up my vehicle only to find out the the entire trunk covering was not reassembled. I had to bring the vehicle back to the shop. I spoke with Katie the assistant service manager and showed her the work and she apologized and had the vehicle immediately taken care of. This has been the worst experience I’ve ever had with Atkins Ford. I’m truly very disappointed!